Sparco GRIP Racing Office Chair Seat Reclinable Adjustable for Home Work Gaming

1. How much is postage and packing?

Please use the shopping basket to find out the postage rate and services available to your location. Add the items to your basket, then click on your country from the drop down list - this will show the postage cost, postage service and total price.

2. How is my item posted?

Small lightweight products less than 2kgs are sent using Royal Mail Tracked Courier. We use Parcel Force 24/48hr services in the UK, Euro48 service to Europe and Scheduled service to worldwide destinations for larger or high value items. Roll cages and larger items are sent by a specialist courier using a 72hr pallet service We have online tracking facilities and proof of delivery receipts for courier deliveries, so you can be sure exactly where your order is at all times in transit.

3. How is my item packed?

Your item is treated with great care and attention, most OMP products are boxed, and then bagged, and all larger items are protected by strong boxes. Smaller Items are bubble wrapped where necessary.

4. What should I do when the courier delivers my item?

This is very important! Before signing for your delivery off the courier, please check the box and contents to ensure they are not damaged. If they show any possible sign of damage please sign for the delivery as "damaged" or "unchecked". If you later discover your item has been damaged by the courier but you did not sign for it as damaged, then we cannot make a claim off the courier for the damaged goods. When you sign for the delivery, you are signing for as "accepted in good condition".

Royal Mail 1st Class Standard - Suitable for small low value items. Delivery time approximately 1 to 3 days in the UK. This service is not tracked or insured.

Royal Mail Recorded Signed for - Suitable for small items that require a signature due to high value or address issues. Delivery time approximately 1 to 3 days in the UK. This service provides proof of delivery and online delivery confirmation.

Royal Mail Airmail Standard - Suitable for sending small low value items to international destinations. Western Europe within 3 working days, Eastern Europe within 5 working days and the rest of the world in 5 to 7 working days. This service is not trackable.

Royal Mail International Signed for - Suitable for sending small items to international destinations that require proof of delivery. This service provides a signature on delivery with online delivery confirmation for some destinations. Tracking in the UK and in some overseas destinations. Compensation for loss or damage up to the item value.

Parcelforce Express 24 (UK) - Suitable for sending items on a guaranteed next day service to mainland UK. This service is trackable and insured with online delivery confirmation. Compensation for loss or damage up to the item value.

Parcelforce Express 48 LARGE (UK) - Suitable for sending larger items such as seats, roll cages, sumpguards, which are outside the size limits for standard Parcelforce Express 24. This service offers a 2 day delivery to the UK mainland. As per Express 24 it is fully tracked from collection to delivery.

Parcelforce Global Priority - This service offers the perfect balance between speed and price with delivery from 3 working days to Europe and major destinations worldwide. For your piece of mind it is fully tracked with named confirmation of delivery for European and major worldwide destinations.

What is your returns policy?

We want to give you a hassle-free way to return anything, either as a UK or an International customer. As long as it’s within 30 days of receiving your item you can return it for either a full refund or exchange. We require all items be returned in brand new condition, with ALL the original packaging and tags in place.

The parcel remains your responsibility until it arrives with us - remember to ask for proof of postage, so if your parcel goes missing in the mail, you’ll have proof you’ve sent it.

We want you to be totally satisfied with your order, so if for any reason it’s not suitable we are here to help.

How do I return an item(s)?

Please contact us to arrange a return and we will be more than happy to assist you in the best way to return the product(s).

Our returns address is

Return Department
Gaghills Mill
Gaghills Road
Waterfoot
Rossendale
Lancashire
BB4 9BB

Returning a parcel from within the United Kingdom

When an item is Faulty

If you item is faulty, you may qualify for a pre-paid label, please contact our customer service team before you return your item for the best way to proceed.

When you don't qualify for a free returns service

If you do not qualify for a free return you can simply send the item back to us via your preferred method, however we do recommend you use a traceable service so that you can track your items.

Free Returns

Some parcels qualify for a free returns service - if your order value was above £25, was originally sent via a courier and you are based in the UK, we can cover the cost of your return to us. (Only 1 free return per order). In most cases if you qualify for a Free Return a return label will be sent with your order for your to use

Non Germany international returns

As an International customer, you can return your parcel using any postal service. As long as it’s within 30 days of receiving your item, you can return it for either a full refund or exchange.

Please note: - you'll need to cover the postage costs yourself.

Once the item arrives back at our warehouse, a member of our customer service team will contact you within 24hrs to discuss the return. A refund or exchange will be processed depending on what you have requested.

Germany international returns

We do offer a returns service from Germany and this will be chargeable at a discounted rate of only €7.50 which will be deducted from any refund due or would have to be paid before the exchange item is dispatched.

For more information on this please contact us via the eBay messaging service and we will be happy to assist you further.

When will I receive my refund/replacement?

Processing your return quickly is our priority and a refund / replacement will be done as soon as the item is returned to our warehouse. We aim to turnaround all orders within 2 working days and process a refund or dispatch your exchange within this timeframe. During festive and sales periods this may be extended slightly.

We are authorised official distributors and approved online store for leading international motorsport brands. Our suppliers include SPARCO, RACING FORCE GROUP, K&N FILTERS, ALPINESTARS, NGK, BOSCH, PIAA, FUCHS, POWERFLEX, EIBACH, OSRAM and many more. We specialise in supplying quality brands at competitive prices.

All our stock is supplied to us directly from the manufacturer which means that we can guarantee you authentic genuine item at a great price delivered direct to you.

If you have any queries please contact us via the eBay messaging service.