We ship out all of our items to All UK citys within 48 hours (exclude holidays and weekends) after the payment being cleared by UK Royal Mail

Sometimes it may take longer time (up to 1 weeks) due to delay in courier sevice or holidays or weather problem.please email us if you did not get your item in time.we will do our best to serve you.thanks

1. If you are satisfied with the items and our service, please take a minute to leave us a positive feedback, we will gladly do the same for you.

2. Please do not hesitate to contact us to get a better solution before you leave a neutral or negative feedback, even open a case, we will provide you the best service.

3. We’re always with you, sincerely thanks not to leave neutral/negative feedback or open a case before receiving our replies, thanks to consider our working time so maybe we couldn’t reply to you in a timely manner.

For any problems caused by our side, we will reship or refund 100% payment including shipping cost after we being notified within 48 hours. We don't accept to return 100% payment as size problems (so pls. confirm your size before u order it)

If you want to return, you will undertake the returned shipping cost.

The items are customized and wholesales by factory directly with high quality, before you comparing our price with other sellers, thanks to consider our quality, material with high quality are used. Our prices are reasonable after being carefully calculated.

1. You can contact us by leaving us an message on Ebay or email us
2. Our Working schedule:
UNITED STATES: PM7:00~AM3:00
FRANCE: AM2:00~AM10:00
UK: AM1:00~AM9:00
SPAIN: AM2:00~AM10:00
GERMANY: AM2:00~AM10:00
AU: AM12:00~PM8:00
Brazil: PM10:00~AM7:00

3. We could reply to Emails within 24 hours every working days(within 36 hours on weekend)