CITADEL - BATTLE FIGURE CASE

The Citadel Figure Cases are the perfect way to transport and protect your Citadel miniatures. Containing one set of our revolutionary channel foam, the Citadel Battle Figure Case has been specially designed to fit almost any model that we make, any shape and size, quickly and easily without the chore of cutting and shaping to fit.

Packing and unpacking the case is absurdly quick and easy; any model, however pointy, placed anywhere within the channels will be protected as well as if you’d spent countless hours hacking away at a custom fit. You’ll free up more time to concentrate on games, painting or just showing off your miniatures collection. The channel foam is as efficient a use of space as possible, allowing you to store more models more safely than any other case. Have a look at the images or check out the video in the tab to the right to to get a taste for just how life-changingly excellent these cases are - you won’t be able to work out how you lived without them. It’s ok. Those dark times are over now.

We know that you want the best protection for your miniatures - the foam inside the case is slightly larger than the case itself, and will compress around the figures when closed, ensuring a minimum of movement for any miniature.. It also has nylon catches, so if you should drop it the catches won’t break. To ensure the robustness of the stress points, a metal hinge runs along the back, strengthening and adding a reassuring weightiness.. We also know that space can be at a premium when storing models, so the Skirmish and Battle cases have been designed to stack on top of each other for easy storage.

We’ve put a lot of effort and research into making the case as comfortable as possible to transport, with ergonomically-designed handles for maximum grip - and the lid locks open, meaning no terrible accidents crushing your beloved miniatures on the gaming table.

 

Please ensure you use the shopping basket facility within eBay, when placing your order, as we are unable to refund postage on multiple orders, if paid individually. If you are outside of the UK, please use the shopping basket facility on ebay.co.uk for automatically combined postage when you pay. Anything bought from us that we have in hand between Friday morning and Sunday evening will be dispatched Monday evening, which is our next postal collection.

 

 

DAMAGES:

 

The cardboard packaging may have minor bends and corner knocks to the box. These are exactly as we have received them from Games Workshop and unfortunately we are unable to accept returns or offer discount for minor outer box damage, as the item itself is not damaged. We are also not responsible for how these mass produced items are made and as these have passed Games Workshops quality control, we are unable to accept returns or offer discount for these minor imperfections.

 

If your item sustains postal damage, please contact us immediately.

We will require images of the outer packaging and item clearly showing the damage being reported. This is required for our Supplier / Postal Services claim process. Options of a refund, replacement or alternative will be offered to the Buyer. Replacements are dependent upon availability.

 

ORDERING INFORMATION:

 

PLEASE NOTE THAT THE IMAGES USED ARE PROVIDED BY THE PUBLISHERS AND MAY DIFFER TO FINAL PUBLICATION.

 

IF YOU WISH TO CANCEL AN ITEM WITHIN A MULTIPLE ORDER PAID ON THE SAME PAYMENT, YOU WILL INCUR A CHARGE FOR THE REIMBURSEMENT OF OUR PAYPAL AND EBAY FEES. ALTERNATIVELY, WE CAN CANCEL THE WHOLE ORDER AND YOU WOULD NEED TO REBUY THOSE ITEMS AGAIN.

 

POSTAGE:

 

We dispatch orders within 7 working days from receipt of payment.

 

The estimated delivery date given on the listing is provided directly by Ebay, not us, and this is an estimate only, not a guarantee and buyers should be aware that successful delivery is reliant upon Postal Services delivering in a timely and secure manner. In many cases, where a buyer is reporting delays, we have found Postal Services have already attempted delivery, but were unsuccessful. In these circumstances, items are taken to the local depot to await re-delivery/collection instructions. We would be very grateful if you would ensure you have made enquiries with your local depot, and perhaps your neighbours, to see if either party are holding your order.

 

Royal Mail stipulate 10 working days (15 days for European and Rest of the World) are required before any item is considered officially lost or delayed – this period allows sufficient time for either delivery to be made, collection/re-delivery instructions to be completed, or the item to be returned undelivered to us,the sender.

 

We comply with this directive from Royal Mail and advise buyers that if their order has not been received or returned to us within this period, we refund after this time frame has elapsed.

 

RETURNS:

 

The Consumer Protection (Distance Selling) Regulations 2000 (Clause 13), excludes the cancellation of Newspapers, Periodicals (i.e.comics), Magazines and additionally sealed products and those sold under Auction terms and these are therefore not eligible for return/cancellation and we are under no obligation to accept a cancellation or return.

 

Unwanted or incorrect buying purchases received after dispatch are returnable therefore purely at our discretion. Please contact us if you wish to return an item and if agreed, we will advise the returns process.

If we agree to a return then the buyer will be required to return the item(s) to us via tracked postage within 30 days of receipt at their cost.

Item(s) must be returned in the same condition sent to obtain a full refund.

If an item is inadvertently sent incorrectly by us, we will send the correct item immediately, subject to availability, and liaise with the buyer regarding the return of the incorrect item at our expense. If the correct item is not available a refund or alternative item will be offered.

If an item is returned by Postal Services as undelivered, we will contact you and advise the reason for the return. A re-package and re-send fee, payable by the Buyer, is required for orders to be re-sent.

If undelivered items are returned and are damaged or unsaleable as a result, we cannot offer a refund. Please note Auction items are not eligible for any form of return.