We meticulously craft detailed descriptions and capture multiple high-resolution photos to showcase each individual piece thoroughly. Our commitment is to accurately represent our stones and jewelry. Occasionally, slight colour variations may occur due to factors such as photographic flash, image enlargement, or differences in computer monitor settings. Nonetheless, we strive to present our products as accurately as possible.
PAYMENT POLICY
We accept Payoneer and other modes of payment are also accepted. It
is easy and safe for you to pay via Credit cards, Debit cards, Bank transfers,
and Payoneer Account Balance.
Payment should be made immediately after winning the bidding.
SHIPPING POLICY
Free Shipping Worldwide
Each item is individually
packed securely with quality packaging material to ensure safe and undamaged delivery.
We ship within 1-3
business days after payment is cleared. Sundays are not considered
as business days.
India Post is used for all
International Shipments except United States (Estimated Delivery Time: 14-23
Days).
eBay Global Shipping's
premium service is used for all Shipments for United States.
Please contact us on eBay
messages for express shipping. Shipping charges will be borne by the buyer for
express delivery.
Transit Time estimated
excludes Saturdays, Sundays and Significant Holidays.
All packages have a duly
filled customs declaration form to avoid any delay in customs.
Buyer is responsible for
any customs duties, taxes, or fees imposed by their country's customs
regulations.
Customs fees, duties, and
taxes are not included in the item price or shipping cost. These charges are
the buyer's responsibility.
RETURN POLICY
If any reason you are not
satisfied, please return the item and receive a FULL REFUND of the buying
price. Contact us via eBay messages for this.
We accept 100% Free
Returns in case of dissatisfaction.
You can rest assured with
our 100% money-back guarantee in case you're not satisfied.
If you need to return an
item, you can do so within 30 days of receipt of the item for a full refund.
All items must be in their
original condition, not worn or altered.
Please contact us if you
would like to initiate a return, so that we may guide you throughout the
process.
Return Shipping Address:
Gurugram, Haryana, India (Zip Code: 122413).
FEEDBACK POLICY
We value your feedback and
strive for 100% excellence in every aspect of our business.
Please leave positive
feedback, if you are satisfied with our product and services, we would be
grateful for your positive review.
Please contact us before
leaving any negative or neutral feedback, if you’re not satisfied with the
product. We are confident that we can resolve 100% of the problems you have
concerns about. Negative feedback is not the solution. So, we request you
to give us a chance and resolve the issues promptly and ensuring your
satisfaction. We will always do our best to solve your issues.
Detailed Seller Ratings
(DSRs): You can rate every shopping experience with us from one to five
stars based on your satisfaction with our service. If you are satisfied, we
would appreciate a high rating. However, if you are not happy with your
purchase, please contact us and let us know the reason for your dissatisfaction
& we will try to work it out together to your satisfaction whatsoever.
After every successful
transaction, we provide positive ratings and excellent feedback to all the
paying buyers by giving positive feedback.
We are committed to
provide honest and reliable service. Our team is always ready to assist you and
offer easy and fast solutions. We would be honored if you save our store as
your favourite seller & consider us for your future purchases.
If you encounter any
issues, please contact us before leaving any neutral or negative feedback. We
are confident that we can resolve every problem to your satisfaction, whatever
the problem is we always give our best efforts to ensure our customer's
satisfaction as it is our top most priority.