Postage discounts given for multiple orders.

IMPORTANT:

If in the unfortunate and unlikely event that you have an issue with an item you have bought from me. PLEASE PLEASE PLEASE get in touch first before leaving any feedback.

Also I would much prefer, whenever possible, that you contact me directly through ebay's messaging system rather than opening a case with unfortunately ebay now more or less forces buyers to do regarding problems with items. I resolve all problems and do not believe it neccessary for any buyer to open a case as they can be just as quickly (if not more quickly) resolved simply through email correspondence. If you email me directly the matter will almost certainly be resolved in a matter of hours, if not minutes. I am a firm believer that cases should be reserved for sellers who are unwilling to resolve problems. I am not one of those sellers. Just lets me know what's wrong and how you would like it fixed.

I will frankly bend over backwards to sort any issues - be it by means of a refund, a replacement item in the same or better condition or a substitute item of the same value. Unlike many sellers on ebay I do not absolve myself of responsibility for problems with items with meaningless and frankly unlawful disclaimers. I MAKE these things my responsibility.

All I ask is:

If your item arrives in any condition other than as stated or does not arrive intact due to rough handling by the postal service - LET ME KNOW

If your item doesnt arrive at all - LET ME KNOW

And if you have a specific resolution in mind - LET ME KNOW

I will sort every problem, but I cannot fix problems I dont know about.