Shipping cost:
$15 Flat Fee, $2 every extra fish.
Delivery time:
USPS Priority 2 to 3 days
We accept the following payment method:
Please contact us if you have any questions.
We do not offer returns or exchange for live fish.
Each fish will be fasted for 24 to 48 hrs prior to shipping. This will ensure that it will not produce more waste in the shipping bag that would pollute the shipping water. The fish will be double bagged securely with 1/3 water and 2/3 air. Do not be alarmed by the brown tinted water, this is due to Tannins we add to the water for shipping (anti-fungal and antibacterial properties).
During shipping Bettas may become stressed and pale, so don’t be alarmed as the colors should come back once the bettas is properly acclimated to it’s new home.
WE ONLY SHIP MONDAY with USPS to try and avoid weekend delays.
DOA:
In the unfortunate event your betta arrives dead, please take a few CLEAR photos with the betta sealed inside the bag within an hour of USPS confirmed delivery time and massage us.
- We will replace the fish with one of similar or higher quality, and reship at our cost.
- In case we do not have a similar quality fish we will refund the full cost of the fish, NOT shipping.
Only buy if you accept these Terms.
Customer Satisfaction is our utmost priority so please message us any questions or concerns
.