Importers obligations for Non-UK Customers: import duties, taxes, and charges may not be included in the item price or shipping charges (except if eBay collects tax). These charges are the responsibility of the purchaser. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Please make sure your contact details are up to date so the delivery company or custom officers can contact you. Please contact the customs if they are unable to reach you. Otherwise, the parcel remains stuck at the custom. You have the obligation to pay import duties, taxes, and charges. Refused delivery voids buyer protection and if the parcel is not returned to us or if we have additional loss due to the buyer's refusal or negligence, we might not be able to offer you a full refund for these foreign orders.
It is against eBay policy to ask the buyers email address. Sellers have access only to the buyers “masked” email address. On the other hand, carriers often struggle to reach foreign customers. So please always update your details before making an order. Send us your contact details, track your delivery and respond to the carrier’s communication to assure safe delivery. If the custom is not paid the parcel might be destroyed.
