Please note: Due to the limitations and relative inconsistencies of various display monitors, the colors you see on your screen may not be a totally accurate reproduction of the actual product. We strive to make our colors as accurate as possible, but screen images are intended as a guide only and should not be regarded as absolutely correct.
SALES POLICY
· We will be responsible for only shipping charges for sending the new replacement, not the return charge.
· Returned product must be in its original package and include all accessories.
· Item number and buyer's eBay ID need to be written on the returned package so that we can identify the original transaction.
· We reserve the right not to refund Postage charges when the item has been posted
PAYMENT POLICY
· Payment may be made by Credit / Debit card through PAYPAL, you do not need a PAYPAL account.
· Payment for Buy It Now must be via PAYPAL / CHEQUE / POSTAL ORDERS / BACS
· All PAYPAL Payments must be Confirmed before we ship out item
( Shipping and billing addresses must match )
· We ONLY leave FEEDBACK upon receipt, using eBay automated business sellers system.
SHIPPING DETAIL
· FREE p&p items are ALWAYS sent via Royal Mail 48 / 2nd Class and usually take 5 - 10 business days to your PAYPAL registered address.
· There may be a facility within the payment options to upgrade to Royal Mail 24 / 1st Class or Parcelforce 24 / Royal Mail Special Delivery by 1 pm ( Mon-Fr) at an additional cost.
· We ONLY ship to confirmed PAYPAL addresses.
· We do NOT ship parcels to PO BOX addresses.
· We are not responsible for wrong or undeliverable address so make sure your PAYPAL address is correct and the buyer will be responsible for any demurrage or return fees.
· Shipping & Handling rate is fixed and non-refundable. It covers not just shipping cost; it includes packaging, postage etc.
CONTACT US
· Contact us before leaving us negative or neutral feedback if you have a complaint.
· We will be glad to help to solve the problem.
· We will endeavor to respond to all emails within 48hrs
· If you do not hear from us within this time, please check TO SEE if our mail was filtered to the "Junk Mail" of your mailbox.