Who We Are And What We Do...
We are a personalised label printing company based in Oxfordshire, UK.
By specializing in low volume print runs, we give our customers the flexibility to buy in small, affordable quantities.
We have been operating for over two years and in that time our business has grown. But it's still fresh in our minds how difficult it can be to reach that break even point when you've just started out.
You want to give your business a professional look, but find that it's just too expensive. Packaging, labels and postage costs all add up and you end up losing what little profit you have. Buy your personalised labels from us, and keep more of your money.
Don't let unexpected costs stop you from making a success of your business.
No Hidden Costs
We have a policy of free delivery on all standard shipments. The price of the labels is the price you pay - no nasty surprises at the checkout. Of course, if you're in a hurry and need your labels quickly, then we also offer an express delivery service, at a small additional charge.
Contact Us
Although our business is conducted entirely online, we are real people who exist in the real world. Please don't hesitate to contact us with any questions you have.
We accept payment via eBay - Credit/Debit Cards and Bank Transfer only.
Contact us for our Bank details, we offer a small discount for this process.
Payment must be received within 3 business days of purchase.
We ONLY ship to your eBay address. Please make sure your eBay address is correct before you pay.
FREE p&p items are ALWAYS sent 2nd Class and usually take 5 - 10 business days to your PAYPAL registered address.
Unless otherwise indicated in the listing most other items are also sent 2nd Class.
There is a facility within the payment options to upgrade to 1st Class at an additional cost.
We ONLY ship to confirmed PAYPAL addresses.
We do NOT ship parcels to PO BOX addresses.
We are not responsible for wrong or undeliverable address so please ensure your PAYPAL /eBay address is correct and the buyer will be responsible for any demurrage or return fees.
Shipping & Handling rate is fixed and non-refundable. It covers not just shipping cost, it includes packaging, postage etc.
If you are not entirely happy with your purchase, you may return it for a full refund. Return Postage Costs are the responsibility of the Buyer. If there is a fault with our product then we will ask you to return it and we will reimburse you for the return postage costs as well as your original purchase costs.
Can you change your mind after your purchase?
Yes you can - and providing we haven't printed or dispatched your labels - FULL REFUND - of 100%
IF WE ARE AT FAULT:
• We will ask you to return the order or a portion of it
• We will reimburse your Return Postage Costs
• You can request either a FULL REFUND or a RE-PRINT
• If a FULL REFUND is required, then the Original Order must be Returned
IF YOU ARE AT FAULT:
• You are Welcome to Return The Order for a Partial Refund
• Return Postage Costs will be Your Responsibility
• You can request either a PARTIAL REFUND or a RE-PRINT
• If a PARTIAL REFUND is required. the following will apply :-
• Re-Stock & Disposal Charge @ 20% of Purchase Price to cover processing and fees
• If a RE-PRINT is required, it will be charged at the same Original Purchase Price