Plantronics APC-43 Cisco Headset Hook Switch Control

Adapter EHS Cable

New in box

for

Cisco 6945, 7821, 7841, 7861, 7942G, 7945G, 7962G, 

7965G, 7975G, 8811, 8841, 8851, 8961, 8961, 9951, 9971

Also compatible 


with 


Panasonic KX-UTG300/200 phones

to

Plantronics WO100, WO200, WO300, WO350, CS510, 

CS520, CS530, CS540, W710, W720, W730, W740 & 

W745Wireless Headsets


 



APC-43 EHS Cable P/N 38350-13

 

 

Plantronics APC-43 Savi EHS Hook Switch Cable Cisco P/N 38350-13

Plantronics Savi APC-42 Electronic Hookswitch (EHS) cable for Cisco IP Phones - communicates electronically with the phone, eliminating the need for the HL10 lifter. Only compatible with these Plantronics Savi models:

Plantronics WO100 Savi Office Wireless Headset


Plantronics WO200 Savi Office Wireless Headset 


Plantronics WO300 Savi Office Over-the-Head Wireless Headset


Plantronics WO350 Savi Office Binaural Wireless Headset

 

It's also compatible with the new CS540, CS510, CS520, CS530, 


W740, W710, W720, W730 wireless headsets.

This cable only works with the following Cisco IP phones:

Cisco 6945, 7821, 7841, 7861, 7942G, 7945G, 7962G, 7965G, 7975G, 8811, 8841, 8851, 8961, 8961, 9951, 9971

Also compatible with Panasonic KX-UTG300/200 phones

If you have Cisco IP 8961 9951 9971, you need the APU-72 instead.

Note: Do not order this part if you don't have these models

Cisco phone software requirements

  • The Cisco server must be running Cisco CallManager System Version 4.1(3)SR5x or higher. Verify by logging onto the Callmanager with a browser. Press the detail button on the main page to display the SW version.
  • The Cisco phone must be running firmware 8.3(3)x or higher. To locate the firmware version, press the Settings button on the phone (the checkbox icon). Select “Model information”. The firmware revision is listed under “Load File.”

Cisco phone setup

  • The phone must be set for “Wireless Headset Hookswitch Control” = Enabled
  • Press the settings button on the phone (Checkbox Icon). Select “Device Configuration” >> Select “Media Configuration”
  • If “Wireless Headset Hookswitch Control” is “Disabled”, follow the instructions below

Enabling Cisco wireless headset EHS hookswitch control:

Access the server administrator with a browser.  Select Device>Phone through the drop down menus.  Click "Find" with no selection criteria to obtain a list of all phones
Open the desired phone.  Scroll down to "Wireless Headset Hookswitch Control"  Set to "Enabled" Click "Apply".  Wait for the dialog box to appear, then reset the phone by clicking the reset button.
 

If your Cisco phone is equipped with the Cisco 7914, 7915, 7916 expansion module:

  • Plug the expansion module into the telephone AUX connector.
  • Connect the APC-43 into the expansion module.
  • Use the optional 40287-05 / 85638-01 adapter to extend the APC-42 audio input to reach the headset jack on the phone. See below:


Taxes

Buyer is responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales, customs, use or value-added taxes.