eBay

Terms Payment

If you have any questions or concerns regarding your order(s) please contact us directly through our eBay messaging system

*Please be advise if you need immediate attention regarding your order it is best to contact us directly via phone. If you email us, please allow 1-2 business days for a reply. (Due to the numerous calls we get throughout the day please assure that the inquiry of your order or issue is an important matter).

For any inquiries regarding any of our products please contact the manufacture directly for better assistance as we in customer service have limited product knowledge. We apologize for any inconvenience this may cause.

Our business hours are:
Monday-Thursday: 8:00 AM - 3:00 PM PST
Friday: 8:00 AM - 2:00 PM PST
Saturday - Sunday: CLOSED

Shipping

	
Terms Shipping
Domestic Shipping: All Domestic packages are shipped FREE ECONOMY SHIPPING 
- Up To 10 Business Days (Unless other shipping method was selected on the 
order)



International Shipping: All International Packages are Shipped Via USPS. (Unless 
other shipping method was selected on the order)

	With our Free Economy Shipping option we retain the right to 
	choose the best method for freight. If the ultimate destination for your 
	package requires a specific method because the area has limited access, you 
	are required to pay for shipping. A customer is also required to pay for 
	shipping if he/she needs expedited shipping. 
	We ship UPS/USPS/FedEx/DHL depending on your location and the shipping 
	method you have chosen.
	Most shipments are sent out within 1-2 business day after payment is 
	confirmed or cleared, unless stated otherwise in the listing.
	Please make sure to provide the correct shipping address when placing 
	your order, orders will be shipped out to the shipping address provided by 
	eBay. (Orders are not able to be modified once order has been finalized and 
	synced to our system. Customers may request to cancel order if incorrect 
	address was provided. Once tracking information has been provided, we can no 
	longer cancel or stop shipment.)
	Packages are not shipped on Saturday or Sunday. Transit time varies and 
	depends on the carrier, we cannot be held responsible for delays caused by 
	carriers. 
	Shipping time by eBay is estimated and not guaranteed and is subject to 
	change especially during peak periods.
	Orders shipping to Hawaii, Puerto Rico, Guam or Alaska may not select 
	the Free Shipping option for this item, if free shipping is selected for one 
	of these destinations we reserve the right to cancel your order.

PLEASE NOTE: USPS First Class International shipping is a non 
traceable service. We ship to APO, FPO and P.O Boxes. Buyers having APO, FPO or 
P.O. Box addresses must choose USPS Mail option when purchasing since UPS does 
not deliver to these addresses. Transit time is dependent on the carrier service 
and cannot be guaranteed by us, sellers are not responsible for services transit 
time and the information provided is by the carrier and excludes weekends and 
holidays.



ATTENTION INTERNATIONAL BUYERS: We are not responsible for any costs 
incurred due to import taxes in any given country (Unfortunately, we are not sure 
if import customs tax will be assessed as we are not aware of their rules and 
regulations. In this case, please check with your local federal agencies customs 
and border patrol to acquire further details). Please keep this in mind while 
browsing in our eBay store. In addition, declaring an item as a "Gift" or 
declaring a value that is lower than the actual cost of the product, as to avoid 
paying import taxes is ILLEGAL, As it violates U.S. & International Selling and 
Customs Laws, as well as eBay policy and WILL NOT BE DONE.

Returns

	
Terms Returns 

Our return policy is backed by a 100% money back guarantee. You have 15 days 
from the time of your orders delivery to ship us back the product.



Please ship all return merchandise to:



Botach Tactical

eBay Returns (Your Ebay User ID)

4775 West Harmon Ave

Las Vegas, Nevada 89103



If you have any questions about the return please contact our Customer Support 
through eBay Messages. All products must be returned in original condition and 
contain all manufacturer packaging and tags. Any Product that does not meet our 
return policy will be shipped back at the customer’s expense.
If an item proves to be defective within the 15-day return policy or is 
shipped incorrectly, we will be more than happy to cover the return shipping to 
have the item replaced or credited to you. We may ask that you return 
merchandise directly to the manufacturer if it is after our 15-day return policy 
if the product is covered by any manufacturer warranty.



Please allow 2-4 business days after we receive your package to process your 
return.



Refunds

Refunds are applied to the payment method used at the time of purchase 2-4 days 
after receipt of the returned merchandise. We will only refund the value of the 
merchandise returned, not the shipping charge.



Damaged Items

All Packages are inspected for damage before they ship from our warehouse. If 
your package has been damaged in transit, please contact us immediately. We must 
be informed of all shipping related claims within 2-business day after the date 
of receipt.



Return Shipping

Return shipping cost (the cost to send an item back to our store) is like or 
comparable to your cost of driving to any store for returning an item, which is 
not reimbursable. Therefore, we do not reimburse any return shipping cost. If an 
item you received is defective, we will certainly replace the item with a new 
one, and issue a return label for the product. We will ship the replacement 
product to you at our cost, and use every good measure to ensure that the 
replacement order is processed quickly.



Replacement

We will send a product replacement after the authorized return has completed our 
receiving/inspection process. The replacement will ship within four business 
days following our receipt of your return. Please allow additional processing 
time after Holidays. Although it is our goal to ship a replacement as quickly as 
possible, we do not send replacements before we receive and inspect the returned 
merchandise. To receive a replacement more quickly, you may place a new order 
for the same item (shipping not included), and we will issue a refund for the 
full value of the returned product, upon completion of our return process.



Returning Items All returned merchandise must be in original condition, and must 
include the original factory box (UPC bar codes and serial numbers must be 
intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals 
(e.g. battery, charger, cords, straps, etc.), included warranty cards (without 
markings), and all instruction booklets and paperwork.



International Returns The customer is responsible for paying for return shipping 
should they decide to return the product.



Please Note: Any returns that violate this return policy will not be 
accepted and will be sent back at customer’s expense. A restocking fee of up to 
50% will be charge if item(s) is/are returned without original packaging and/or 
original condition.

Product Care

If you have any questions or concerns regarding your order(s) please contact us directly through our eBay messaging system

*Please be advise if you need immediate attention regarding your order it is best to contact us directly via phone. If you email us, please allow 1-2 business days for a reply. (Due to the numerous calls we get throughout the day please assure that the inquiry of your order or issue is an important matter).

For any inquiries regarding any of our products please contact the manufacture directly for better assistance as we in customer service have limited product knowledge. We apologize for any inconvenience this may cause.

Our business hours are:
Monday-Thursday: 8:00 am-3:00 pm PST
Friday: 8:00 am-12:00 pm PST
Saturday-Sunday: CLOSED