PAYMENT

Seller's payment instructions

ATTENTION CUSTOMERS WITH A PO BOX: We will use USPS, FedEx or UPS to ship your item. If you have a PO box, please include it as well as your street address in your ship-to details in order to avoid a return to sender situation. CUSTOMS DUTIES AND TAXES: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

SHIPPING

ATTENTION CUSTOMERS WITH A PO BOX: We will use USPS, FedEx or UPS to ship your item. If you have a PO Box, please include it as well as your street address in your ship-to details in order to avoid a return to sender situation.

International Buyers:

We will gladly ship the majority of our items internationally. Lighter weight items are shipped out of US. We do our best to estimate international delivery times, however, we are responsible till the item is in the shipping company‘s control. It is very common for items to be held in customs for longer than expected.

Customs duties and taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer‘s responsibility. Please check with your country‘s customs office to determine what these additional costs will be prior to bidding or buying.We won‘t under-value merchandise or mark the item as a gift on customs forms. Doing that is against U.S. and international laws.

Lost items: A shipping company may occasionally misplace an international package. Please make us aware as soon as possible if you believe your item may be lost. If this happens the shipper requires 3-6 weeks to track, investigate and find the package before they allow us to start an insurance claim. If a package is lost, we will do everything possible to help with the claims process. We do not issue a replacement item or refund until the shipper verifies that the package is in fact lost and we are able to successfully open an insurance claim with the shipper.

RETURNS

We do accept returns for most of the items we sell except used or discontinued items. Our return (or non-return) policy is clearly stated in each listing. A money-back refund or exchange will be issued within three business days of receiving returned merchandise unless otherwise arranged. For returnable items, our policy is as follows: “Item must be returned within 14 days of receiving it. Returned item must be in new unused/uninstalled condition in original packaging with tags attached when applicable. If the item was in a sealed package from the manufacturer, we must receive the item in the same condition, unopened and sealed. Electrical/Electronic, Chemicals, and Battery items are not eligible for return. Shipping charges are non-refundable. If free shipping was offered, the actual shipping costs will be deducted from the purchase price and the remainder will be refunded. Buyer is responsible for return shipping. Unless there was an error in the listing, a restocking fee will apply. Any loss or damage in return transit is shipping company's responsibility.

Please be sure to read an item's description entirely before making a purchase. Feel feel to ask us if you have any questions. We’re here to help!

While we make every effort and strive for all information and pricing to be correct. If an error in description or pricing occurs, Twigg Cycles, Inc. may cancel an order prior to shipment, substitute another equivalent item prior to shipment, issue a return label for the item already shipped for a refund or exchange at Twigg Cycles Inc’s discretion. If there are any questions on an item , please contact us before purchasing, so that we can make sure you receive the correct item as quick as possible.

ABOUT US

Welcome to Twigg Cycles eBay Superstore! Twigg Cycles is a Full-Service Powersports dealership located in Hagerstown, Maryland. Here you can find great prices on On-Road, Off-road, ATV, and Side By Side Parts, Accessories and Apparel. We also have a wide selection of Genuine Yamaha, Honda, Kawasaki, Polaris, Suzuki, and Indian Motorcycle Accessories. Call us if you do not see what you are looking for or just have a question. We are always here to Help!

While we make every effort and strive for all information and pricing to be correct, Twigg Cycles Inc. cannot guarantee that in all instances descriptive information, pricing, or photos will always be correct on Ebay.com. If an error in description or pricing occurs, Twigg Cycles, Inc. may cancel an order prior to shipment, substitute another equivalent item prior to shipment, issue a return label for the item already shipped for a refund or exchange at Twigg Cycles Inc's discretion. If there are any questions on an item , please contact us before purchasing, so that we can make sure you receive the correct item as quick as possible.