All our items are very kindly donated to us here at Isabel Hospice to sell on eBay.
Collection
is available for all sold items (drop in anytime Monday to Friday 9.30am-4pm)
from our warehouse:
eBay
Department, Isabel Hospice, 61 Bridge Road East, Welwyn Garden City,
Hertfordshire, AL7 1JR
Please
read all the details to our FAQ's below and remember to add us
to your favourite sellers.
Any
questions will be answered during our 9am - 5pm office working hours
Monday to Friday, please always contact us through eBay 'contact seller'
messages first rather than telephoning or emailing us directly.
If you do have any problems
with your purchase, please get in touch with us first before leaving
feedback. We are a well respected non-profit charity seller, we list our items
as accurately and honestly as we possibly can. We want our customers to be
completely happy with their items and will always try to sort out any
problems for you.
Items listed as 'spares or repair' or as
'untested' are items that are faulty or simply that we can't test at our
warehouse, so please bid accordingly. We recommend that electrical items are
tested by a professional electrician.
We do not have a 'buy it now' price on our auction
style items, we will not end these auctions early.
If
an item is listed as 'collection only', this is because the item is
oversize for Royal Mail or Parcelforce, too fragile for transit or that we
do not have the time needed / resources to package the item.
We
will not send these items or package them for couriers.
Payment & Collection
Cash or card accepted on collection, paypal payment
in advance of collection is fine too.
We have a sorting room / donation point at this
address, so please feel free to bring any donations with you. We can also take
full advantage of any Gift Aid opportunities here to make your donations
go further.
Payment & collection within 7 days please.
Paid items that are not collected within 4
weeks unless agreed will be relisted.
European and World customers
For International shipping, we have enrolled
in eBay's Global Shipping Programme. We are no longer are responsible for the prices of
International delivery, the prices quoted are eBay's prices and they themselves
will combine shipping for you.