All our customers have the right of Return. The defective items or different from the description will be replaced or refunded at the expense of ANDROS.
The right of Return is subject to the following conditions:
1 - It is not possible apply teh Return on only part of the product (ex .: accessories, enclosed software, etc. ...);
2 - You can not apply the Return to audiovisual products or sealed software (including those included in the kit), once opened;
3 - The item purchased must be returned intact and in original packaging, complete in all its parts (including packaging and any documentation and accessories: manuals, cables, etc ...); To limit damage to the original package, we recommend to enter into a second box; It should be avoided in all cases the attachment of labels or tape directly on the packaging of the product;
4 - The item purchased must be returned in normal condition, as received; will not be accepted products used that indicate signs of damage, degradation or dirt.
5 - The shipping costs for returning the item are paid by the customer.
6 - Arrived at our company, the product will be examined to assess any damages not caused by transport. If the package and / or the original packaging are damaged, ANDROS will deduct from the refund due to a percentage, not exceeding 20%, towards the cost of restoration.
7 - In case of forfeiture of the right Return, the goods remain at the stock ANDROS, available to the customer to be sent at his expense