This is a GSM Factory Unlocked Phone!! - No Region Lock - WorldWide GSM Compatible!
COMPATIBLE CARRIERS:
On USA, Latin America & Overseas: With All GSM Mobile Carriers With SIM Card Services.
(Sim cards is not included in the purchase)
This phone will not work with CDMA networks like Verizon, Boost Mobile, Sprint and other CDMA Technologies, Also remember to check this phone's bands in the Manufacturer's site to be sure the product will be compatible in your country.
PACKAGE CONTENT:
- Smartphone Device
- Original Box
- Original Accessories (The accessories depends of the phone model)
- Manual
PHONE CONDITION:
The phone goes in its Sealed and Original Box. This phone is 100% New! Never Used, Never Opened Before! OEM Original Device. In some cases, the US charger adapter will be included.
WARRANTY:
You will have 30 days (after the delivery date) of warranty with your purchase! For defective reason only. This is an international version phone, Global Market. It does not include Manufacturer Warranty on Usa.
Product Description:
IS THIS PRODUCT COMPATIBLE WITH MY MOBILE CARRIER - ?
This product will be compatible with GSM services in the world. Please be sure to find the phone's compatible bands to match it with your carrier. If the phone does not have the bands of your mobile carrier so it will not be compatible.
CAN I RECEIVE THIS PRODUCT OUT OF USA IN MY COUNTRY - ?
Yes! - but only with the eBay International Shipping Program if it is available in your country. In those cases please contact with eBay directly for ask about this process.
THIS DEVICE WILL HAVE MY LANGUAGE - ?
Yes! - The Phones have the option to work in all languages. Just intalling it from the configuration menu inside the phone.
WILL I BE ABLE TO RETURN THIS ITEM - ?
Yes! - But in our Store we only accept returns for defective reason and only the first 30 days after the delivery date.
WHAT IS THE PHONE CONDITION? IS THIS PRODUCT NEW - ?
Yes! - The product is New and come in a sealed and Original Box.
WHEN WILL BE SENT MY PRODUCT TO MY ADDRESS - ?
If you buy your product before 2:00PM, We will send it this same day, otherwise we will send the product the next business day - We will not work on weekends or holidays, if you purchase an item on friday after 2:00PM or at weekends, the product will be sent to you the next monday in the afternoon.
WHY THIS PRODUCT DOES NOT INCLUDE MANUFACTURER'S WARRANTY - ?
This phone is an international version phone, 100% genuine and Original, but the international version phones does not include manufacturer warranty on Usa, only Usa model.
Frequently Asked Questions:
Payment
Shipping
We accept payment by any of the following methods:
PayPal
Please pay as soon as possible after winning an auction, as that will allow us to post your item to you sooner!
We offer FREE shipping on all orders!
Your order will be dispatched within 1 working day of receiving payment (Monday-Friday) and you should expect to receive it one or two days after dispatch (for orders sent RM 1st Class).
In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.
Return Policy:
You will have the possibility to return the product within 30 days after the delivery date “only if the product was defective”.
Defective/Dead items will be fully refunded or replaced after matching the serial number/IMEI with the one in our records.
If you need to return an item, please check twice to confirm the item does not work and send us a message using the eBay system. Please let us know first the detailed problem in order that both of us can try to fix the issue before decide to return.
If you will return a phone, please assure that the phone returned back to us comes without any customer code / password / Fingerprint Passwords or any customer lock. In the case of an Iphone, please verify that any ICLOUD information is taken off completely from the device. You can desactivate the icloud directly on the device or through icloud.com. 40% restocking Fee will be apply if the phone is returned back with this information until the correct information is provided to unlock the device.
If you want to return the item without defective, 20% of original selling price will be charged for returned item as re-stocking fee to cover eCommerce platform fees, final value and any other product fees.
Non Defective items: must be new never used and unopened for a refund.
In the unlikely event that the item is damaged during shipping, please report that to us on the same day of the delivery date. Goods must be unopened and unused for a refund! If your item is defective you MUST notify us within 2 days of receipt. Items that will not be notified after 2 days will not be replaced! Defective items will be credited only after matching the serial number of the product to the serial number on the box and the one in our records. We are aware of all fraud cases and have all the items details in our records.
We only accept the return with all original package. Save the original box and packing materials. They are specially designed to protect your unit during transit. If the unit is not shipped in the original shipping box for repairs, the repaired unit will be returned in other packaging and the customer will be charged additional fees.
The Refund will be processed after we receive the returned item and verify its status. We reserve the right to charge extra fees if item returned is damaged or intentionally abused.
Damages caused by wear and tear (ie: Damaged Screen, Scratches, Water Damage, etc.), improper packing or shipping by the buyer are not covered by the Seller’s warranty. Warranty covers only manufacturing defects, NO man-made sabotage.
Enjoy your products and thanks very much for buy with us!
Order cancellation:
We can cancel your order only if you contact us within 15 min after your purchase. No exceptions.
Product Availability:
We will guarantee the stock of our product, but If something happens and cannot be shipped on scheduled ship out date, we will email you (within 24 hour in regular business day) regarding order status, ETA or estimate ship out date.
You agree that you have read and agreed to all of our policies.
By buying from us Buyer accepts responsibility to pay for return-freight for any reason (aside from select verified defects).
All images on the listing are for illustration purposes only. Actual product size, and look, may slightly differ from what's listed.
We work for a positive feedback and a 5 star rating.
If you have any problem, or you are dissastified with the product Please "Contact Us First" before provide a negative feedback, Open a Case or Dispute or Provide a bad Rating,
We are sure we can work each other in a good deals to solve any issue with your order.
DITECH is a leading seller based out of Miami, FL offering consumers an extensive selection of top-quality products at the most reasonable prices and excellence in customer care, with a dedicated sales staff and support team that is second-to-none!
We understand the importance of quality assurance to customers buying online. Be assured that all products are 100% as advertised and it is our top priority to make you happy with your purchase.
Please contact us through The Ebay Messages System between the hours of 9:00am - 5:30pm Eastern Time, Monday to Friday. We do not work on Weekends or Holidays.