Important Notes Before Purchase

About Postage and Address:

1. Romote areas will need extra postage as these areas(like Queensland, South Australia, Western Australia, Tasmania, Northern Territory) are far from our warehouse(NSW). The POST OFFICE will charge more postage to send the item. Please check carefully before buying. 

2. Pay attention that according to post office requirement, we can not send parcels oversized 150CM to PO BOX/PARCEL LOCKER address, please offer your Resident Address to us. Thank you. 

About Cutting Item: 

1. For some cutting items, like Roof Lining, Carpets,Vinyl Film, Headlight Tint, Heat Insulation, Rubber Seal,Moulding Trim ect., if you buy more than 1pc,start From 2pcs, we will send in continuous length, not cut into pieces. 

2. If you order 2pcs or more ,want us cutting it for you,pls leave ebay message (Need to cutting) While you making order.Thank you

To avoid any misunderstanding, Pls read the terms and conditions above carefully before you make any payment. 

Payment:  we only offer payment as Paypal at the present stage.

A physical street address is required for all deliveries. It's important to us that every parcel completes its journey safe and sound. But we appreciate that some remote locations may only have the Post Office Box as an alternative collection point and if this is the case, we may opt to have these parcels returned to us in the case of non-deliverable by the delivering courier company and cancel/refund your order as a result.Item will be dispatched within 24 hours from Sydney only upon the confirmation of payment. expect dispatch 2  - 7 business days. Please note, all the delivery dates times are provided by a third-party service provider and are only estimates.Please make sure the contact name, mobile number and address were written. Missing or wrong information may cause delay, additional charge, or lost.

Please feel free to contact us, if you have any questions and issues about your purchase. We will reply you as quick as possible.We do accept refund and returns which goods must be returned in original condition, with proof of purchase, within 60 days of the purchase date. Buyers are responsible for return and resend postage fee. 

We pride ourselves on our great before and after-sales service and wide product range.EVERY customer is important to us and we will do our best to ensure that your experience with us is nothing less than excellent. Sometimes, though very rarely, we can make a mistake - we are human after all. If you feel we deserve less than 5 stars for any reason, please let us know before you leave your feedback so we can address your concern.

• TERMS:

   

  Your sastisfaction is always our greate concern!

  We are a AU Business Seller, change or refund is acceptable in following cases: Items must be the original package.(except for the case of package admaged) and items must be posted back in 7 days.

  Each product has been tested and double checked before delivery.You will receive a brand-new item in retail package.

  Most items come with a 12 MONTH MANUFACTURERS WARRANTY manufacturing defects only. This warranty excludes and damage caused by the user.

  During the warranty period, we will repair any ShopSmart-branded hardware products returned to us that prove to be defective in materials or workmanship. Customer is responsible for all transportation and associated charges for returning the orginal item/parts.