We combine ship on multiple items. Request a new quote BEFORE making ANY payments.

We aim to dispatch all products within one business day of your full payment being made.

All items are dispatched from our warehouse in Geelong, Australia.

Ebay arrival dates are ESTIMATES only.

Allow 3 - 10 business days within Australia. Remote locations may require longer delivery time.

Transit times may vary during peak periods or due to weather conditions.

If you are given a tracking number, please use it to track the delivery status of your order.

Some items may not have tracking. We try to offer the lowest prices possible to our customers.

Some products may be dispatched in more than one package / carton.

The number of days refers to the number of business days. Delivery times are based on information from our shipping partners and are subject to delay due to causes outside of our control.

We work with different courier partners to provide reasonable freight costs and a quality service. The type of courier we use for your purchase is dependent on the size and weight of your order as well as the delivery location.

Postage and handling fees are calculated based on the size and weight of each product. Hence, discounts on freight costs are not available.

Buyers must agree with the above shipping and handling terms before purchase.

Please note: Pick up is also available from our Geelong warehouse

Please note: No returns accepted on these items unless the item is deemed faulty.
You must notify us of any shipping damage within 48 hours of receipt of your order for shipping insurance to be valid.

Return the item within 14 days of receiving your purchase.

Please contact our customer service team immediately if:

• Your product was damaged during transit - we must be notified within 48 hours of your order received
• You are not satisfied with any product you have purchased.
  

Please note: that you must comply with all return instructions provided to you via your registered email address.

All returns must be directed through our Customer Service.

Please do not return or post items before obtaining instructions from us - if you do, there is a risk that your returned items may not be identifiable, and your returns may not be accepted.

Payment for items is your agreement to our terms and conditions.

Better Than Glass are Australia's leading manufacturer and supplier of polymer and acrylic products.

All our products are available cut to size and can be shipped to you nation-wide.

We also produce painted and printed acrylic splashbacks for kitchens, bathrooms and laundries, so make sure you check them out too.

The products we manufacture are officially Australian Made and carry the Australian Made logo.

Better Than Glass are proudly 100% Australian Owned and Operated.