This Wireless Winch Remote Control could be sent to All Area of Australia!

2.Items will only be delivered during normal business hours (9 AM-5 PM) on weekdays. Delivery is not available on weekends, public holidays or after business hours.

3.Deliveries to suburbs falling in regional areas may take longer than the standard estimated delivery time frames.

4.Postage fee is free for most area except remote or offshore area.

5.Please understand we cannot guarantee delivery time and cannot be held responsible for any delay outside of our control.

6.Should item returned due to incorrect address provided by the buyers, extra postage charge may apply to buyers to resend.

7.We cannot change the address or cancel the order once the item be shipped. Please consider carefully before paying.

8.If you need to pick up yourself, please contact us in advance, you can not pick up the item by yourself, otherwise you need to pay $50 value-added service fee. 

X-BULL offer a 12 month warranty on Most products.

If you have a problem with the product. Please contact us throught eBay and include the original purchase information (i.e. your name , address, email and purchase receipt number)

Warranty cover does not include damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions. The warranty is considered void if the item has been modified, altered or tampered with by a person (or persons) not authorised by X-BULL to provide service (not including standard periodic maintenance).

The unit warranty does not cover accidents, develop a fault due to misuse or improper installation.

The buyer will be liable for all shipping costs associated with any warranty claim.

Returns are accepted in line with our warranty conditions.

Should you wish to return a faulty item.Photos and/or videos of the item may also be requested to assist in the return process.

When a return is authorised, it is the buyer’s responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered, which may include repairs, replacement items or store credit at our discretion.

To enable X-BULL to continue offering the very best price, freight arrangements vary depending upon the time that has expired since purchase. Within 60 days of the customer purchasing the item, X-BULL may provide details allowing return of the item at no cost to the customer (where freight costs apply). Where the item was collected from our warehouse, the buyer is responsible to return the item at their expense. Following this 60 day period, the customer is responsible for the cost of returning the goods.

While many spare parts are stocked in Australia, we may need to order certain parts from the supplier on your behalf. Whilst most ordered parts arrive within 6 days, a small number of difficult to order parts may require up to 2 weeks to arrive.

If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please see the following requirements:

1.We must be notified within 30 days of you receiving the item that you intend to return it. Al relevant returns information will be provided at this time.

2.The item must be returned at the buyers cost in original re-saleable condition with all tags and packaging (ready to be put back on the shelf)

3.The item is securely packed to ensure it is received in original and re-saleable condition.

4.The item/s are NOT opened, used, worn or damaged, and are in perfect condition when received

5.Do NOT stick or write anything on the item itself or its packaging. Please only write or place postage stickers on the outer postage packaging.

8.If the item has sustained damage in transit, or does not return as noted above, a revised refund amount may be required

9.If you wish to take up this offer, please send us an message stating your order number, the item/s you wish to return, and the reason for the return. Our Customer Service team will respond and, if applicable, issue you a Return Authorisation (RMA) number. All other relevant information will be given to you at this time. X-BULL will not accept the return of any item/s without an RMA attached.

We will leave a positive feedback to all buyers immediately after a positive feedback and 5 stars rating for the 4 criteria have been left for us.

If you have any problems with items received, please contact us first before leaving any feedback.

We prefer that you give us the chance to make us both happy.

We hope to complete a friendly and equal deal with all our customers, the world needs more friends!

Welcome to X-BULL 4WD Accessories eBay store, where you will find the right 4WD series products for the right price. We believe that everyone should be able to enjoy the Australian bush, so we are selling top quality products at rock bottom prices.

Working Time：Monday-Friday
All Message Will Reply In 48 Hours ,Thanks!