We accept debit/credit card payments through PayPal as well as PayPal itself for instant transactions. To pay us using your card directly; please let us know.

Please be aware that shipment for this particular parcel is limited to European countries only (The items sold in this listing are not allowed to be sent to outside of EU without the consent of the copyright holders). Our suppliers are based within Europe itself and they have the full permission for selling and shipping branded items to the entire European region.

If your item is out of stock and we fail to secure the shipment within two days; we will refund your money in full. We will contact you with the reason behind the cancellation, and inform you accordingly.

If the customer places an order, and decided not to proceed with it (for any reason such as a change of mind); it is possible to cancel the order and receive a full refund as long as the order has not been fulfiled yet. If the order has been fulfiled already; we can try to stop the shipment from going through, but if it is too late to stop the shipment; the customer can contact the courier and reject the delivery so that the parcel can be returned to us. You will receive your money back after the return is completed.

eBay provides up to 60 days of protection while PayPal provides up to 180 days of protection. We suggest that you make yourself familiar with eBay and PayPal policies, in order to know about your rights as a consumer, and to be covered by their buyers protection programs.

* Please pay extra attention to the information that were made for you in RED colour. This has been created for your benefit!!!

This fragrance is getting shipped WITHIN EUROPE ONLY. Tracking code will always be given.

Available shipping methods and destinations are:

* European Union Countries - Economy, Standard or Express shipping (Ships via Royal Mail, DPD, PPL, SEUR, BRT, GLS, PostNord and ChronoPost) - Shipment arrives in 5 up to 12 days but it could take up to 14 days or more for some destinations. You will not be paying any customs charge, as we are going to pay this fee in advance to the courier on your behalf. Please read our Terms and Conditions for more information.

* Rest of Europe - Economy, Standard or Express shipping (Ships via FedEx, UPS, DHL, TNT or specific couriers such as BoxBerry to Russia and CZ Post to some nations (Mainly Eastern European countries) where HazMat items are not usually permitted by the regular couriers to be sent over to these countries) - Shipment arrives in 9 up to 14 days but it could take up to 21 days or more for some destinations (if a specific courier is going to be used instead of the usual couriers). You might be subject to paying customs charge, therefore check your country's import and duty fees for more information.

* Rest of the World (Outside of Europe) - Currently we do not offer shipping service to countries outside of Europe in our European listings due to copyright issues. If you live in a country located outside of Europe or want to ship to the rest of the World; please check out our Non-European eBay listings as they are using suppliers based in the USA (United States of America) instead of our European suppliers. Please contact us so that we can help you in regards to this matter.

* Please note that your parcels will be delivered to your countries within the projected time, however, there might be a long delay in processing your parcels at the Customs Sorting Facilities in your countries (this situation applies when we use a specific courier for some countries, as they hand over the parcels to the destination's local Postal Service to make the final delivery to you, as well as P.O.Box addresses). The delay could take up to 3-6 weeks. This is a known issue with the local couriers of the countries who are below international standard, which is why some eBay sellers avoid selling their items to these destinations. Please DO NOT report the items as not received before contacting us FIRST! If you can't wait long enough; please choose another delivery method instead of the cheapest shipping method available, to guarantee a better shipping speed for you.

* You can combine any extra fragrances with the same order for a reduced cost to the additional items or even sometimes for no extra cost (if not stated otherwise). We highly recommend Express service if you purchase 3 or more items from us.

* Handling time is usually 1 day AFTER the sale's date, sometimes two days. Please note that weekend days are excluded from handling time. We will mark the item as dispatched as soon as our supplier confirms the shipment to us. If your delivery service includes tracking information; we will then add the tracking number to your order's records once we finish dispatching your parcel. Please note that it may take up to 24 hours from the time of shipment for your tracking number to show any details.

Welcome to United Scents and Perfume Brands.

We are a wholesale distributor for authorised worldwide retailers. We are registered on eBay as business sellers and obtained all the legal rights that allow us to sell branded fragrances to any destination in Europe.

We comply with the international distance selling act which state that any branded designer fragrance is permitted to be sold online to the mass market as long as the items are New, unboxed, un-opened, sealed, and come in their original retail packaging. All of the fragrances that we are selling are meeting this description, and none of them is used, open, a tester or marketed as not for sale unless when specified otherwise.

Please be aware that all of our fragrances in our EU listings are located in Europe, this is because our suppliers warehouses are located either in the United Kingdom, Ireland, the Netherlands, Germany or the Czech Republic. This means that our fragrances are available for shipping within the EU and the rest of Europe. Shipping speed varies based on the delivery company, destination and type of service. Please check out our Shipping Policy page as well as shipping information in our listings, in order to know which services are available for your country and how much they cost.

Please note that the photos of our listings have been sourced from our suppliers, no copyright infringement is intended. The photos are used for illustration purposes only. For example, if a photo shows a perfume product sitting next to its retail box; it does not mean that the item is unboxed or opened, nor it means that you will get two units of the same fragrance for the suggested single price. The photo is simply showing what the perfume bottle may look like if it is outside of the box as well as the box itself.

Another example is that the photos might have been digitally enhanced, which means that some photo editing software might have been used to apply enhancements on its presentation, making it look better, such as colors can be more vivid and glossy. The real product may not look exactly as how these pictures are, and the colors of the perfumes and the liquid inside of them may not be exactly the same level of colour-tone. Such colors may look slightly brighter or darker on different monitor screens as well. We do not alter anything in these photos except that we add our own logo to them.

Please be aware that customs charge and duty fees are out of our control and such matters are subject to the law and regulations of the government where the parcel is getting sent to, therefore please be prepared for such kind of expense on top of what you've paid to get your order. We charge VAT for some countries by default, but if your country is not supported; it will be your responsibility to pay the customs charge to your courier/customs authority when necessary.

If you have any other questions, please contact us and we will be more than happy to assist you.

Q: Is this fragrance a vintage formula, or from an old batch release?

A: No, all of our items are newly released fragrances from their latest batch. We do not sell vintage formula perfumes regardless whether they are new or used.

Q: Is this a tester? Does it come sealed inside a retail box/package?

A: This is not a tester. It is a full retail product that comes complete and sealed in its retail box.

Q: Am I going to be asked to pay VAT/Tax through the courier?

A: It depends. We only pay the courier the VAT upfront on behalf of customers from some countries (Please read Terms and Conditions of the sale). All other countries are subject to customs processing (could take up to 6 weeks) and additional charges. We do not pay VAT on behalf of other countries in this case. It will be your duty that you must pay for.

Q: I did not receive my parcel within the specified delivery duration of your listing.

A: Please note that the delivery figures are estimates only. The actual delivery information is written inside the listing's shipping policy details. Some items are subject to customs processing which could take several weeks, especially if free economy shipping is used. Please get in touch with us for assistance and not to open a case before contacting us first.

Q: Do you combine postage for multiple items?

A: Yes. Just add the desired quantity to the basket and we will combine all orders in one parcel as long as the same shipping address is used. We will also consider upgrading the shipping method to Premium/Express shipping based on quantity and value of the items. You can take advantage of our offer "FREE STANDARD DELIVERY WHEN YOU BUY 3 OR MORE" too.

Q: Do you accept other payment methods? Can I use PayPal to make payment from my Debit/Credit card without being registered with PayPal itself?

A: Yes you can. Contact us for more details.

Q: Can I return any item whenever I want, for any condition?

A: No, there are some rules and regulations for returned goods. For more information, please contact us asking for return policy details.

Q: How can I request a discount?

A: For that, you need to message us and we will provide all possible information.

Unopened merchandise may be returned in its original condition, including original packaging within 60 days of shipment date (or within 30 days of receipt) and you will receive a full refund less shipping. This includes free shipping as well. Free shipping is included because it means that you have paid for shipping already, which has been included as part of the final sale's price.

Items must be sealed, unopened and not used at all. For more information; please read our Return Policy details at the bottom of this page as well as our Terms and Conditions. Not every parcel can be (or should be) returned. We strongly urge you to take a look at our Returns Document for accepted / non-accepted reasons of returns before buying from us. Please ask us for further details.

If a parcel get returned to us due to a failure of delivery because of wrong address information provided by the buyer, or that the customer chose to return it for the reason of the refusal of paying any pending customs charge (applicable to some countries only); we would refund the value of the sale of the product minus the shipping cost. The deducted shipping cost for returned goods is a fixed amount of 20% per parcel (Economy/Standard) or 25% off (Premium/Express). Our supplier must receive back the parcel first before we could do any refunds.

If a parcel get lost by post then we are not responsible for it in case that the tracking records show that the product has left the shipping-from country and it is somewhere else in the destination country. This means it is the fault of the courier service in your country. To get a full compensation for that; you can either file a complaint with the courier company or you need to wait first for a month after the sale date, and then you could raise a case with eBay. If the case will be decided to your favor you would then get a full refund from eBay using their Buyer's Protection Plan. Please do not open a dispute/claim on PayPal. You are running a high risk of losing the case if no sufficient evidence is provided. It is always best to use eBay instead of PayPal in situations like these. This include cases of refusal of paying any duties/customs charges related to your orders.

Holiday returns are only applicable for gift purchases that can be returned within the holiday period as long as the gifts are unopened and the packages are intact.

Privacy Policy:

Our Company operates United Scents and Perfume Brands on eBay. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving our service. By using our service, you agree to the collection and use of information in accordance with this policy as well as eBay's policies in regards to this matter.

Information Collection And Use:

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. The personally identifiable information may include but is not limited to your Name, Email address and contact information (Phone Number and Home Address).

Log Data:

Like many site operators, eBay's website is no exception. eBay collects information that your browser sends whenever you visit their website. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our listings that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third-party services such as listing and inventory management services that collect, monitor and analyse this data.

Communications:

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information, through eBay's official marketing platform.

Cookies:

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Like many sites, eBay use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of eBay's website, and it could be also against some of eBay's policies in regards to this matter. For clarification, please contact eBay directly if you have any concerns.

Security:

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. eBay is a very secure platform, and sellers like us are always working hard with eBay to maintain the best security measures possible.

Changes To This Privacy Policy:

We reserve the right to update or change our Privacy Policy at any time (within eBay's guidance) and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on our listings will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.