Satisfaction Guarantee
- If you are not 100% satisfied, you may return your item for a full refund (excluding shipping charges both to and from your location). The item must be unused, unassembled, unworn, or only tried on for fit/sizing. Packaging, external and internal must be complete and undamaged.
Warranty Information
- All of our products are new and come straight from the manufacturer unless stated otherwise. Products are covered under the manufacturer's warranty. If you have an issue with one of our products please contact us so that we can further assist you on how to file your claim.
We strive for 100% accuracy but this is not always possible. If an item is Significantly Not As Described (SNAD), we will refund the cost of the item and all of the shipping (both ways) or send out a replacement and cover all shipping costs.
Please contact us for details before starting a return. Any item that is returned without an RMA number or prior authorization will be refused.
- Returns will not be accepted after 30 days from the delivery date.
- Returned item(s) must be repackaged securely. For ease of return, use the original packaging your order was shipped in and secure correctly.
- Refund (minus original shipping) will be processed by same payment method within 7 days of receipt.
- We will send an eBay message to let you know once your return has been processed.
- Some items do not qualify for a return whatsoever, please note the auction description for a notification that all sales are final.
A restocking fee of up to 20% may be imposed on returned items.
We strive for every transaction to be five stars!
Please let us know how we can make yours a five-star rated one too!
Our goal is to make sure you are customer 100% satisfied with your order. When you receive your order take a minute to leave us positive feedback at eBay. If you are not satisfied with any part of our service we please contact us to allow us correct the problem, prior to leaving your feedback. Please send us a message through eBay and let us know how we can earn your 5 stars!
If you have any questions or comments, please contact us through eBay message.
We are an authorized dealer for Hoyt, Mathews, Mission, PSE, Bowtech, Diamond, Quest, Prime, Elite, Xpedition, Parker, Obsession, and Bear bows. We also have several lines of accessories, bowfishing gear, and crossbows from Parker, Stryker, Carbon Express, Excalibur, Barnett, Mission and more!
Click Here to ask us a question or call us at 1-800-287-7700 ext. 116. We are open seven days a week, 8 a.m.-5 p.m. eastern time.
We can also process credit card payments over the phone at the above number.