Direct From Manufacturer
Key Features
Quality Customer Service
One Box Delivery, Always
Easy Assembly
Millions Of Happy Customers
Quick Delivery
Zinus Premium Black Metal Frame Single Daybed Sofa Day Bed Steel Slat Support
Check out our video(s) below:
1. Does the Zinus mattress endorsed by a Chiropractor?
To this stage, there is no official chiropractor endorsed on eBay. These are just marketing gimmicks. An official Chiropractor endorsed will be an endorsement from your certified Chiropractor or official endorsement from Chiropractor Association.
2. Free Trial?
We do not have a free trial. We are committed to providing the best value mattress. Some company factor free trial into their pricing – that is why they can provide a free trial to customers. We want to pass on the savings to our customers.
3. Can I wash my Zinus mattress cover?
Our mattresses are self-contained wonder delivery systems! Removing the mattress cover could jeopardize that system. The mattress cover isn’t washable, and removing it could inhibit the fire safety barrier, so please always leave the cover on.
4. Weight limit?
We do have weight limits, but they are just suggestions. We've read in product reviews that our beds have withstood much greater weights.
Here are our guidelines: Single 113.4kg (250 lbs) Double/Queen/King 226.8kg (500lbs)
5. What tool will I need to build my Bed base?
Some of our bed frame requires no tool to assembly and if you ever needed one, All tools required for assembly are included in the box. So you can get to sleeping comfy without the hassle of looking for tools.
6. What bed base is best for my Zinus Mattress?
Our mattresses are low maintenance. A platform bed frame, slatted base, Bunkie board, adjustable bed frame would work just fine! We recommend a flat surface to provide mattress with extra support
7. Do I need a hybrid or memory foam mattress?
Our hybrid mattresses feature iCoil technology that provides support, allowing you to breakdance on one side of the bed and not wake anyone on the other side. Memory foam offers plush comfort by conforming to your body and cradling you like a cloud. Hybrid technology is the best of both sleep worlds, perfect for those who want it all or want to transition from traditional spring to foam
8. Will my mattress last longer if I rotate it? Should I be flipping my mattress?
Yes, rotating your mattress every season will prevent uneven wear and extend mattress life.
Flipping your mattress might result in all your dreams being upside down, so we can't recommend it. Our mattresses aren’t designed to be flipped, so flipping should be avoided.
9. Can I sleep on Zinus mattress the first night?
Our mattresses typically take 48-72 hours to fully decompress, but this process can sometimes take up to a week. You are free to sleep on the mattress during this time. In fact, we recommend it! Jumping, walking, and sleeping on your mattress actually helps with decompression! Doing so helps air flow into the mattress and aids in the decompression process.
10. How do I know a Zinus mattress is safe?
All of our mattresses have been tested and meet the requirements of the Cigarette Smoldering Text (16 CFR Part 1632) and the Open Flame Test (1633-Federal flammability).
Yes, Zinus is CertiPUR-USA certified! Since most people spend so much time in bed, we feel like they should be snuggling on the healthiest of foams.
Certified foam is:
Made without ozone depleting substances
Made without PBDEs, TDCPP or TCEP flame retardants
Made without mercury, lead and heavy metals
Made without formaldehyde
Made without phthalates regulated by the Consumer Product Safety Commission Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million)
10. I want to cancel my order?
You can cancel your items or orders that haven't entered the shipping process yet. Please contact our dedicated staff to help you with cancellation.
We ship Australia wide via various Freight Partners
We are always working hard to ensure your package arrives as soon as possible. Please understand that some factors like weather, high postal traffic, and the performance of shipping companies are unfortunately outside of our control. However, should you have any enquiries, do not hesitate to contact us via eBay message. Our dedicated staff is happy to help.
The delivery time frame given is industry averages provided by our courier. Delay may occur during holidays, peak periods, or extreme weather conditions. Remote deliveries may take longer due to the local transport schedule.
Processing times
We will dispatch all orders within 24 business hours.
Transit times
Standard Postage
| Region | Lead Times |
|---|---|
| NSW, VIC Metro | 1 business day |
| QLD Metro | 2 business days |
| SA Metro | 2 business days |
| NSW, VIC Regional | 3 – 7 business days |
| QLD Regional | 3 – 10 business days |
| NT, TAS, WA Metro | 5 – 10 business days |
| WA, NT, TAS Regional | Up to 14 business days |
Note:
Due to the bulky nature of our packaging, we can only deliver to residential/business address - NO PO BOX.
Returns
We strive really hard for perfection, but despite our best efforts, mistakes do happen. In case there are any faults in the materials you receive or any kind of manufacturing defect, we'll make sure you are taken care of as fast as you can say, "There's a box on my doorstep."
We want you to LOVE every Zinus purchase. That's why we offer a 30 Day Change of Mind Returns Policy.
Change of Mind Policy
*Please note we will only accept products for a change of mind return that is FACTORY SEALED and STILL IN A NEW CONDITION. *
If you wish to return your purchase, please follow the instructions below within 30 days of purchase to organise the return of your product and refund the purchase price of your product (excluding initial delivery & pickup fees)).
When that's all in order, please contact us for return authorization. We'll send you a return label and instructions for arranging a courier pick up. After we receive the returned item and confirming the item condition is new, a refund will be generated back to the original form of payment within 2-3 business days.
Please note that there will be a 25% restocking fee to cover original and return shipping costs.
For Goods Damaged in Transit
Please contact our customer service immediately via eBay message
Unhappy with your purchase?
We try our very best to make sure every customer is completely satisfied. If there's a problem, message us! We're happy to help.
Warranty
We call our warranty the Zinus handshake
We strive really hard for perfection, but despite our best efforts, mistakes do happen. In case there are any faults in the materials you receive or any kind of manufacturing defect, we'll make sure you are taken care as fast as you can say, "There's a box on my doorstep"
If you have any issues with our products or questions, please contact us.
Warranty Guidelines
For Mattress: 10-year Worry-Free Warranty
For Bed Frame/ Mattress Foundation and Mattress Topper: 5 year Worry-Free Warranty
Other products: 1-year Worry-Free Warranty
All Zinus products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
We like to think we're in the business of creating harmony. It's why we fit fluffy beds into boxes and make bed frames and sofas that are as easy to assemble as they are to relax or fall asleep on. We are here to design tiny reminders that life is good.
Zinus is Global #1 On-line Furniture Company.
LIVE IN WONDER with One box delivery (for all products), always; Tool-free and quick assembly.
Why should you bring a piece of Zinus into your life?
We get it, designing a space in your home that ticks all the boxes - brings you joy, reflects your preferred colour palette and style, and feels as comfortable as it is beautiful - can be difficult to pull off on a budget. But we’re on a mission to break down the barrier that is your bank account.
At Zinus, we manage every part of the manufacturing process. From our team of designers and developers, who regularly win internationally-acclaimed Good Design Awards (for developing innovative products that are stylish, yet easy to assemble), to our teams in the manufacturing facilities who carefully build each piece of furniture to ensure it arrives in your home in perfect condition.
You can rest assured that our products are made with love. We will never compromise quality over price. Unlike a lot of other retailers, we design our products to be sold online. Each piece of furniture will arrive neatly in one box, is easy to assemble and will become an Instagram-worthy, centrepiece to your home.
We like to think we’re in the business of creating harmony. It’s why we make some of the comfiest mattresses you can sleep on and ship them straight to your door. Plus, we infuse them with natural ingredients like green tea, olive oil and charcoal, to eliminate harmful phthalates, chemical flame retardants and formaldehyde. Meaning you can sleep with a peace of mind! In addition to fitting fluffy mattresses into wonder-filled packages, we also deliver stylish, comfy and easy-to-assemble bed frames and sofas. Our flair for the efficient lets us provide all these quality products at a price we're proud of (most of our bestselling items are under $500).
We are here to design tiny reminders that life is good.
Honoring Excellent Design: The Zinus GOOD DESIGN® Award Winners
The GOOD DESIGN® Awards Program is presented annually by the Chicago Athenaeum Museum of Architecture and Design to honor the most innovative and original product designs on the market. We’re pleased and honored to announce that our bed frames took home the prestigious award this past year, earning accolades for everything from clever, one-box packaging to streamlined assembly, classic and polished aesthetics, and so much more.
