To ensure a smooth transaction, please choose one of our options for payment or follow the payment instructions laid out in the eBay system. If you are new to eBay and unsure how to purchase, please send us a message or call the warehouse and our Customer Service team will be happy to assist.

We only accept payments via PayPal. Once your payment has cleared, we will ship your item.

CAPS is not liable for any unidentified payments or delays of delivery due to failure to follow instructions during checkout.

All orders received before 1pm (EST) are processed on the day of order. All orders received after this time are processed and shipped within 24-48 Hours. Weekends and public Holidays excluded.

Delivery time is subject to the availability of stock from our suppliers and delivery time may extend if stock is not available at the time of order. If your order can not be shipped on time you will be notified via email. Most orders will be combined in one delivery, however in some instances you may receive multiple deliveries. You will be provided with a tracking number for each shipment. If part of your order is unavailable it will be shipped within our stated time frame – waiting for an item will not impact your order being processed and shipped, We will contact you if there are any issues with your order.

We do not offer pick up however we do offer the best delivery methods to ensure that you get your parts as quickly as possible wherever you are in Australia.

A residential or business address is required for delivery. CAPS will not be responsible for incorrect delivery addresses provided by you. A residential or business address must be provided. Product cannot be delivered to PO Boxes.

All items will be shipped via AusPost, who provide the shipping rates used by CAPS. All parcels should be received within 7 business days.

You can change or cancel your order however all orders are typically dispatched within 48 hours of payment. Once the order has been processed no changes can be made. Please contact us as soon as possible if you have any alternations or cancellations.

We do not ship internationally

CAPS can only accept returns that are unused, undamaged and in original packaging with all accessories.

All products will be fully inspected upon return.

Proof of purchase must accompany the returned product.

No electrical components can be returned if the packaging seal is broken.

This means the all returns must be in its original packaging, including all manuals and accessories and the product is opened and in its original condition.

Products returned must be received by us within 30 days of purchase date.

If you receive an incorrect or faulty product, please contact us with 5 days of delivery.

A refund will be completed by us within 5 business if upon receipt and inspection of items, they are deemed faulty or incorrectly supplied.

All CAPS Policies follow Australian Consumer Law

Unless otherwise stated on our website, all products are sold by CAPS are sold under the manufacturer’s

warranty terms and conditions of 12 months unlimited kms from date of purchase.

A warranty form must be completed and returned with the product. Please contact us via eBay message if you require this document.

Replacement products or refunds will be provided by CAPS where

1. The product is faulty or not of acceptable quality.
2. The product is not fit for the intended purpose
3. The product does not match the sample or CAPS descriptions.
4. The product was damaged during delivery
5. You can provide proof of purchase with a CAPS receipt
6. Fitment of the product must have been completed by a qualified person
7. Goods have not been purchased for resale.

All CAPS policies will follow Australian Consumer Law