Payment & Shipping
All payment must be made within 7 days. We accept the following payment methods: PayPal, postal order, cheque, or payment by card. If you are paying by card you will need to call us on after you have purchased your item, to complete sale. If you are paying by cheque you will need to wait for it to clear before your item is dispatched. Most items are sent via Royal Mail first class recorded unless otherwise stated. Please allow up to seven days for your item to arrive. A tracking number will be provided if you need it, please us. If you need next day delivery on your item, please contact us first so we can issue an invoice that reflects the additional postage for this service. Is your item important or needed A.S.A.P? If so then please advise us of this before purchasing in case there is a delay. |
Returns & Contact
If you are not entirely satisfied with your purchase, please return it in its original condition and packaging within 14 days of receipt for a refund of the item price only. This DOES NOT include personalised items unless faulty. We do not accept returns on personalised items that are misspelled UNLESS the fault is ours, in which case we will offer a replacement OR FULL refund. If your item is damaged or faulty please contact us to return for a replacement, we will pay your return postage for damaged/faulty items. All returns must be sent back to us via recorded delivery. Please contact us BEFORE returning any items. We are here to assist you if you have any questions about a product. Please us at the address below or via eBays "Ask Seller A Question". County Engraving |