ORDERING & SHIPPING INFORMATION

Shipping method.

§  Our orders are normally shipped via DHL Express or any others express delivery. Your order will be dispatched within 1-5 working days of receiving payment (Monday-Friday and not including local public holidays) and normally you should expect to receive it 3 – 8 days.

§  Tracking nombor is provided. 

§  Your items will be packed properly to avoid any damage.

§  In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.

§  For undeliverable packages due to the buyer’s fault (receiver non-contactable by the courier upon delivery or the wrong address/ contact submitted by the buyer), when the package is returned to us, the buyer will be responsible for the reshipping costs if the buyer wish us to resend the item.

Custom Duties.

§  Please note that the custom duties and tax are not included in the product price and shipping price. All custom duties and tax, if any, (by your country's customs) will be borne by the buyer and payable at the destination.

Returns terms.

§  Your satisfaction is our top priority.

§  If the item arrived damaged / faulty or the wrong item is sent, please contact us with photo proof. We will arrange either a refund or a replacement for you at our expense.

§  If you wish to return your item for any other reason apart from damaged on delivery or wrong item sent, please send the item back to us with the original unused and unopened packaging. The buyer will be responsible for the return shipping charges. Once the item reach us and inspected, we will arrange a refund to you.

§  Please note that all opened items cannot be returned nor refunded.

 

Contact us.

We can be contacted at any time through eBay messages system.  If you require any help with your order, please don’t hesitate to contact us. We will reply you within 24 hours , that our promise.

                                         Thank You