• We accept Paypal payment only.

• Payment should be completed within 4 (Four) days of auction closing. Or unpaid dispute will be filed for closing auction.

• We appreciate a positive feedback as much as you do. If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, and we will be glad to work with you to have it resolved.

• Shipping by USPS or UPS, Package handling only takes 1 business day at our warehouse, so please make sure entering correct payment and shipping information before checking out. Once your payment is completed, pls inform us by phone or leave ebay note if the changes are needed before we send the product.

• If an address change is needed, you will be responsible for any fees associated in the condition that you contact us after we ship your item.
  

• Orders placed on weekend will be shipped within 2 days.
  USPS: 2-9 business days. | UPS: 1-6 business days.

• All of our items come with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. In the event that you receive the item that is not to the standards above, please contact us via e-Bay messages. All returns must be in new original condition as received and should be shipped with delivery confirmation.

• Please note that all returns must be pre-approved by Universalwant. Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.

• All NON-seller mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the round-trip shipping fee. (E.g. you bought wrong model or wrong color).
  We ONLY accept the return for original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.

• We reserve the right to refuse any returns for objective reasons.

1. If you are satisfied with the product you received, please leave us positive feedback and 5 star comment, which will be highly appreciated.

2. If there is any problem about your order, please contact seller prior to leaving feedback, and we will be glad to work with you to have it resolved.

3.If you are dissatisfied for any reason, please do not be quick to leave negative or neutral feedback. We’ll try our best to resolve any problem for you to make EACH CUSTOMER 100% SATISFIED and always leave positive feedback to all our customers.

You can contact us directly by clicking on "Ask a Question" at bottom of this item page,

we will answer within 24 hours(except Holiday).