UK SHIPPING
All items are dispatched from UK
We offer free UK delivery and dispatch all items on the same day when purchased before 11:00 AM. Orders placed at the weekend or Bank Holidays will be dispatched the following working day.
UK Estimated Delivery Timescale: 2 - 4 Business days
All of our items are sent by Royal Mail 48 unless stated otherwise. We have built our reputation of delivering items before the estimated delivery date but sometimes items do get delayed by Royal Mail and this is beyond our control.
RETURNS
We want you to be 100% happy with your purchase and offer a 30 days "no quibble" guarantee.
If you change your mind, or the purchase is not suitable, you may notify us to return the items within 30 days after purchase.
Please note all items must be returned in their original condition and packaging.
Buyers are responsible for the return shipping costs under any circumstances
If you need to return an item for refund or exchange, please contact us via Ebay messages.
PAYMENTS
We accept payment via PayPal
Feedback
Customer satisfaction is very important to us.
We strive for positive feedback on all transactions and POSITIVE RATING with 5-STAR rating. If for any reason you are not satisfied with your purchase, please contact us before leaving feedback and we will help to resolve any issue for you
Contact us:
If you have any queries, please contact us via ebay. We
respond within 24 hours.
If you would like to view more in depth images and videos of our shrimps or products check out our instagram @envobeeshrimp or
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Thank you for visiting!
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