Quantum Pure Phyto is designed to provide natural marine based phytoplankton, phycocyanin extract and energy without any fillers, unwanted nutrients, or heavy metals due to using only the finest grade raw of raw ingredients available. These constituents provide protein, fats, fatty acids, vitamins, energy, natural colour enhancers and much more. The phytoplankton is aquacultured in ultra-pure saltwater to ensure the finest final product. No harsh chemicals are used in the phycocyanin extraction process. The result is an ultra-pure Phytoplankton supplement with added extras & benefits, perfect for all reef aquariums with no refrigeration required.
Suitable for these environments
LPS Mixed SPS NPS
Delivery, Return & Refund Policy
Delivery Information
All our orders are packed and checked
carefully before leaving the warehouse. Any type of bottles will have lid
checked to avoid leaking. If in any cases you receive a damaged item, please
kindly let us know so that we can investigate further with our courier before
we can issue a refund or exchange. For full compensation of item that has been
damaged during delivery, Australia Post will request the receiver to bring the
item and package to the Local Post Office to lodge a claim.
Items sent by Australia Post or other
couriers are trackable. For smaller items we may send using standard post that
may or may not come with a tracking number. Please note, for small items that
are sent through Australian Post Street Box, there might be a delay for the
first scan and tracking update.
As much as we strive to provide the most
accurate estimated time of arrival, our estimate remains to be, an estimate. We
are unable to guarantee a time of delivery as many factors might affect the
delivering process that is out of our hands.
Returns
Change of mind
You have 30 calendar days to return an
item from the date you received it. To be eligible for a return, your item must
be sealed, unused and in the same condition that you received it. Your item
must be in the original packaging. For change of mind, you will be responsible
for the return postage and a restocking fee of 20% will be applied. Restocking
fee includes labor, checking and repackaging of items, administration time and
costs for issue of refund, cancellation of order etc.
Damaged or Faulty goods
Product damage can occasionally occur
during the delivery process. When you receive your delivery please inspect the
boxes and products for any visible damage. If there is damage, please notify
the driver and make a note on the consignment note. To make a claim with the
courier we usually need photos of the cartons and products when they arrive
showing the damage. If your item was sent via Australia Post, Australia Post
will request the receiver to bring the item to the Local Post Office to lodge a
claim for compensation.
Please notify us within 24 hours if the
item appears damaged and we will follow up with our courier company. Any claims
for damaged items outside this period will not be approved. A replacement or
refund will be issued depending on our stock in hand at that time. We will also
provide you a return label.
If the product is faulty, a warranty claim
can be submitted via our store or directly through the manufactures website. We
do not accept damaged item under your care. If you would like us to help you
with the warranty claim, please kindly message us with as much
information/photos as you can. Occasionally we might ask you to perform a few
troubleshooting steps before asking you to return the item. Please note, we
might decline your claim if you refuse to provide information/ photos as
required.
Refunds and Replacement
Once we receive your item, we will inspect
it and notify you that we have received your returned item. We will immediately
notify you on the status of your refund/ replacement after inspecting the item.
Please note, if a replacement cannot be arranged due to stock level, a refund
will be offered to you.
Contact Us
If you have any other questions, please
kindly send us a message and a team member will assist you as soon as we can.