Please, we provide detailed pictures
and donor vehicle information for good reasons, make sure this part will work
for your vehicle, research and ask questions before ordering, it can be
difficult for us to pinpoint exact fit for all used parts that we sell, no
refunds will be given for incorrectly ordered part, we still guarantee quality
and functionality of every used part offered. Thank you very much!!!
All
parts advertised have already been removed from used/salvage vehicles and
already on the shelf ready for shipments.
You will only receive what is
pictured unless otherwise stated in the description. Please do not assume
anything else will be included if it is not pictured.
All of the parts we sell are guaranteed to be in good working condition unless
otherwise noted. Our photos provide an accurate representation of the listed
product. Products sold in quantities will show a single image
representing the others in equal or greater condition. We ONLY guarantee the
part(s) will fit the vehicle(s) listed in the description. If your vehicle was
not originally equipped with the EXACT part(s) listed, it is your
responsibility to consult a dealer to see if it will fit your application.
Additional items may be needed if this is an upgrade or custom installation.
Please consult your local dealer for ALL other applications.
Warranty:
All
engines/transmissions/transfer cases/differentials come with 30-day warranty
for PARTS replacement only, no labor costs reimbursements.
Payment:
We accept PayPal, credit card over
the phone and cash in person. We require items to be paid for within 5
business days otherwise we reserve the right to cancel the sale and relist the
item.
Shipping:
Free shipping applies only to
shipments to the lower 48 states. Alaska, Hawaii, Puerto Rico and Guam
should call or email us BEFORE bidding or making offers to obtain accurate
shipping price. Purchases over $300 will be shipped with signature
confirmation for delivery please take a note and make sure someone is available
to sign for the package.
Expedited shipping available,
contact us directly for details.
Oversized items are shipped by
freight truck. SHIPPING ONLY TO BUSINESS LOCATION! The shipping company need:
1) first and last name
2) Company name
3) Phone number
If FREE shipping is being advertised for oversized item it is assumed to be
shipped from commercial location with dock or forklift to another commercial
location with dock or forklift. Other locations will incur a lift gate
and other residential delivery fees imposed by freight companies.
Buyer is responsible for
providing correct address, Imperial Auto LLC will not pay for charges incurred
due to incorrect addresses.
Import duties/taxes are full
responsibility of buyer/receiver.
Valid daytime phone number is
required for all freight/heavy shipments.
Please contact us directly if
you have any further questions regarding shipping.
Returns:
If there is an issue/problem
with the part you purchased please contact us immediately either through eBay
or customer support phone, we strive for 5-star service and will help by any
means necessary to address your concern.
All parts sold by Imperial Auto
LLC bear a permanent identification mark and we will not take any part back if
this mark is missing or altered in any way. Parts must not be installed,
modified or disassembled in any way otherwise we will not allow for
return. There is 20% restocking fee for any part that is being returned
because purchase in error or incorrect research done on buyers end. Buyer
is responsible for return shipping. No credit/refund will be given on any
shipping charges paid by Imperial Auto LLC for outbound shipments. We have
a 30-day return policy, mean we will only accept requests for returns during
first 30 days from the date of shipping, including weekends and
holidays. We do not accept return if the part has damage or marked as
"for parts".
Sales
tax:
We are licensed business in the
state of Pennsylvania, any shipments to Pennsylvania and local pick-ups will
incur 8% PA sales tax charge.
Once again, we strive for best
service/products possible, if you are not happy with your purchase in any way
please contact us directly via eBay, we will work closely with you to resolve
any claims in most timely fashion possible. Do not just leave negative
feedback or file claim with eBay, contact us directly and we will work with you
to resolve the problem.
We also have many other parts
for sale please check our store for more details.
Thank you very much for looking
and being a valued customer!