We ship goods to all countries of the European Union (except Denmark and Malta), Australian, New ZealandJapan and South Korea. For purchases from other countries not listed above, please contact us before bidding. Excellent service and fast delivery. Here are positive feedback we have received from our buyers. -We process and ship orders daily the next or same day after purchase, except Saturdays and Sundays. - We ship all products from Harrison, NJwith USPS, UPS, DHL or Fedex at our decision. It takes approximately 3-7 (up to 10) business days after shipping to deliver the item within the continent USA. - At your request we can ship items United Kingdom, European Union countries (except Malta and Denmark), Australian, New Zealand, Japan and South Korea. Please contact us before purchasing items. It takes approximately 5 to 14 days for items to be delivered to specific countries. For some countries such as Australian, New Zealand and South Korea Additional 3-5 days may be required to deliver items. -If the item is not received within 7 days we will provide a delivery confirmation number or tracking number upon your request and try to help resolve delivery issues. -We are unable to ship the items to the addresses temporarily occupied by customers i.e. hotels, motels, resorts and inns. These fees are borne by the buyer. Please check with your country's customs office before bidding/buying. Return and warranty conditions Warranty period is stated in product description. If warranty period is 200 days unless otherwise stated in product description. This warranty is non-transferable. This only applies to direct customers upon presentation of proof of purchase, i.e. the original invoice. Seller's maximum liability is limited to the purchase price of the product sold by HQRP-US. HQRP-US is not liable for punitive, consequential or special damages for personal injury or property damage or other loss or injury in circumstances other than replacing or refunding the purchase price of a defective product. The full return and warranty conditions can be found at the following link https://stores.ebay.com/HQRP-USA/Terms-and-Policies.html Opening hours The working hours of our company are: Monday to Friday from 10:00 to 17:00 EST. We will respond to your letter during this working hours. We generally respond to emails within 24 hours (except weekends). However, we reserve the right to respond to email within 48 hours. Locations and taxes - NJ residents, please add 6.625%, PA residents, please add 6,000% and Florida -If you are a business and/or reseller, please provide us with a reseller certificate prior to purchase. Privacy Policy We do not share our customers' private information with third parties unless required by law or court order. We only accept PayPal as a payment method. You can pay with common credit and debit cards by Paypal . Please pay for the product within 4 days of completion of purchase. We report all unpaid purchases according to guidelines. · · We We reserve the right not to send orders to addresses not confirmed or your Paypal Account without protection. Please ask before bidding. · · all Sales are final. So you are welcome to ask questions before bidding. |