Alcatel 3082X 4G Dark Grey Flip Folding Big Button Classic Unlocked Mobile Phone - Including Charging Cradle !!!

Payments Shipping Returns Contacts

Q:How can I pay for my order?
PayPal is the only method of payment that we accept. All items must be paid for prior to dispatch. Items will only be dispatched to the address which has been registered with PayPal.

Q:When will payment be taken for my order?
Payment will be taken when you place your order. We will endeavour to get your item posted out to you on the very same day; if the payment has been received by 3.30 pm.

Sutcliffe Jones LTD T/A Tech Wholesale UK is a UK based, VAT registered company, if you require a VAT invoice please message us and we will send you a copy separately.

Your order will arrive within 7 working days of you receiving your dispatch email. If you haven?t received your order after 10 working days, get in touch with our friendly customer service team.

Goods will be shipped same Working day , if cleared payment has been received by 3.30 PM. Any orders placed after 3.30PM will be shipped the next working day.

Please ensure that you supply us with your correct delivery address when you?re purchasing as we won?t be able to make amendments to the address once the order has been placed.

Goods will only be shipped to the address which has been registered with PayPal.

Goods will be shipped either via Royal Mail Tracked Service or DPD.

Royal Mail : Deliveries are made Monday to Saturday Usually before 4 PM via Royal Mail 24/48 Hours services **This is tracked service and a signature will be required

DPD: Goods are shipped  via" Next working day " Service which excludes Public Holidays & Weekends.

Tracking number and 1 hour slot  will be issued for all goods shipped via DPD to the buyer via SMS or Email.

At Tech Wholesale Uk we understand that sometimes our customers change their mind and need to return their handset. This is why we offer a 14 day no quibble money back guarantee.which is extended to 30 days in the rare event thata handset develops a fault through no fault of your own. Giving you peace of mind with any purchases made.

Returns Process

Contact our customer services team via the details supplied in the contact page or via the eBay contact seller and we will try our utmost to resolve any queries or problems you may have.. In the event that an item has to be returned to us , our customer services team will issue you a unique RMA number, which should be used as a reference to your returned item. Please note we will not accept any returns which have not been issued with an RMA number, failure to provide the RMA information with your returned item will result in a delay in processing your return.

Ensure that the handset (s) is returned in exactly the same condition as it was when received and that it has not been damaged whilst in your care. Please ensure that all accessories / Parts supplied (i.e. Headphones , Chargers , PSU ect ) with the unit are returns with the item.

Carefully package your item and send it to the below listed address with the package clearly marked with the RMA number issued to you by us:

Sutcliffe Jones LTD T/A Tech Wholesale UK
RMA Department
Unit 4
Millar Court
Alloa Business Centre
Clackmannanshire
Scotland
FK10 3SA

It is the responsibility of the buyer to send all RMA items via a secure tracked and insured service ? Please note that the item is your responsibility until it is safely received by us. We cannot be held responsible for any returned item which may be damaged or lost in the post.

Sutcliffe Jones LTD T/A Tech Wholesale UK
Unit 4
Millar Court
Alloa Business Centre
Clackmannanshire
Scotland
FK10 3SA

Or Click here to send us a message via Ebay