All items purchased before 2pm Monday-Friday will be dispatched the same day excluding bank holidays. After 2pm the item will be dispatched the next working day. All orders will be dispatched by Royal Mail and will be fully traceable for your convenience.

We accept 30 days free returns for your convenience and piece of mind. If for any reason you would like to return a product, please contact us first and we will be able to assist you with a returns label.

Before sending the device back please factory reset the device or we can’t process the refund as the device will still be locked to your account. Once we receive the return back, the item will be inspected and your refund will normally be processed within 2 working days.

If the return is not in the same condition it was sent to you, or if the IMEI number is different or if it is missing the box and accessories it came with, you may be subject to a reduction in your refund or be denied a refund. Please contact us if you have any hesitations.

We supply a 12 month warranty on all our products for your piece of mind. Under the warranty with us you will be covered for all hardware faults or manufacturers faults. However accidental damage, misuse, liquid damage are not covered and will void a return.

If a fault occurs within the first 30 days you will be eligible for a refund/replacement/repair. Faults which occur after 30 days are only eligible for a replacement or repair.

There may also be manufacturer warranty on the devices but we can’t guarantee this.

1) We will ship all orders purchased before 2pm the same day via Royal Mail. But please bare in mind that due to Royal Mail strikes, dispatch times may be delayed.

2) Please bare in mind that sometimes your parcel may be delayed in transport by Royal Mail but that is out of our hands.

3) If you would like to return the device for any reason please contact us within the first 30 days and we will assist you.

4) When returning the device please factory reset it and include all the accessories and packaging which was sent to you originally. Please return the device and accessories in the same condition when you receive it.

5) Please include a slip of your eBay ID and return reason when sending the phone back.

6) Refunds will normally be processed within 2 working days but this can vary.

7) We record all IMEI numbers so if you return the device with a different IMEI that is not our device and voids any return.

8) If the device has been tampered with without our permission all warranty and returns will be void.

9) If there is an issue with the device after 30 days please contact us and we can either pay for the repair locally or repair it ourselves.

10) We provide warranty for all hardware faults for 12 months from purchase.

11)c Issues caused from misuse, accidental damage or liquid damage by the user voids all warranty and returns from us.

12) We aim to respond to all enquiries within 1 working day.

13) The colour on the box may not always match the colour of the device.

14) All devices come with UK accessories unless stated otherwise.

15) Some devices vary in specification (EU, UK, US, International etc.) so they may be from different regions but they will all work in the UK like a UK model.

16) Please note that a device may have had parts changed to improve the quality and performance.

17) Some devices may have manufacturer warranty but we are not sure how much he as they might of already been activated.

18) Please contact us if there is an issue before leaving feedback as we can always sort the issue for you but we can’t change the feedback, so it would be greatly appreciated if you could message us first.

All images on this shop are copyright of MJJ Electronics Ltd. Any third parties using our images without our permission will be removed and reported to eBay. We hold the right to change product images and specifications at any time without notice.

By purchasing this product you accept and acknowledge all of the conditions.

Please kindly leave us 5 star feedback as it means a lot and will greatly help us especially as we will leave positive feedback for you.

Please contact us first before leaving any neutral or negative feedback so we can assist you quicker and better and get your problem resolved, as negative feedback for eBay businesses are very damaging and it would be greatly appreciated if you would not.