We ship goods to all countries of the European Union (except Denmark and Malta),

Australian, New ZealandJapan and South Korea.
For purchases from other countries not listed above, please contact us before bidding.

Excellent service and fast delivery. Here are positive feedback we have received from our buyers.

   -We process and ship orders the next or same day after purchase daily except Saturdays and Sundays.
    - We ship all products from Harrison, NJ, with USPS, UPS, DHL or Fedex at our choice. It takes approximately 3-7 (up to 10) business days after shipping to deliver the item within the continent United States of America.
   
    - At your request we can ship items United Kingdom, European Union countries (except Malta and Denmark), Australian, New Zealand, Japan and South Korea. Please contact us before purchasing items. It takes approximately 5-14 days for items to be delivered to specific countries. For some countries such as Australian, New Zealand and South Korea Additional 3-5 days may be required to deliver items.
    -If the item is not received within 7 days we will provide a delivery confirmation number or tracking number upon your request and try to help resolve delivery issues.
   
    -We are unable to ship items to addresses temporarily occupied by customers i.e. hotels, motels, resorts and inns.
     These fees are the responsibility of the buyer. Please check with your country's customs office to see what these extra costs will be before bidding/buying.
   
   
   
     

 

Return and Warranty Terms

Warranty period is stated in product description. If warranty period is 200 days unless otherwise stated in product description. This warranty is non-transferable. It applies to direct customers only upon presentation of proof of purchase, i.e. the original invoice. Seller's maximum liability is limited to the purchase price of the product sold by HQRP-US. HQRP-US shall not be liable for punitive, consequential or special damages for personal injury or property damage or other loss or injury under any circumstances (including lost profit) except to replace or refund the purchase price of a defective product.
The full return and warranty conditions can be found at the following link

https://stores.ebay.com/HQRP-USA/Terms-and-Policies.html

Opening hours
Our company's working hours are: 10:00 - 17:00 EST, Monday - Friday. We will respond to your letter during these working hours.
We generally respond to emails within 24 hours (except weekends), but reserve the right to respond to emails within 48 hours.
 
Locations and taxes

-New Jersey residents, please add 6.625%, PA residents, please add 6000% and Florida
-If you are a business and/or reseller, please provide us with a reseller certificate prior to purchase.

We only accept PayPal as a payment method. You can use common credit and debit cards via . pay Paypal .
Please pay for the product within 4 days of completion of purchase. We report all unpaid purchases according to eBay guidelines.
· We reserve the right not to send orders to addresses not confirmed or your Paypal Account without protection. Please ask before bidding.

· all Sales are final, so feel free to ask questions BEFORE bidding.