About Us
THINKCAR has an intelligent production workshop, which covers an area of more than 3,500 square meters, is equipped with a fully automatic packaging production line, and has intelligent warehouse management.
THINKCAR products have gone through more than 50 production processes, passed 2 meters, 3 meters and other height drop tests, -4℉-140℉ high and low temperature tests, 8 hours vibration test, 1000 plug-in tests, 1000 circular wire throwing tests, Continuous working test for more than 48 hours, real vehicle test of more than 100 car brands, including most popular models in Europe, America and Asia.
As the official store of Thinkcar, all products are 100% original products. THINKCAR is a company specializing in automotive diagnostic tools, committed to providing quality products and services.
Payment
We accept the following payment methods
![image.png](https://img1.tongtool.com/u/868dcccb6a8a958h6dfehc89h98gcf8fgc87xvod.png)
To ensure that your items can be delivered as soon as possible, please fill in your payment information accurately!
Thank you
Shipping
All the products in my shop have local warehouses in the United States, Britain, France, Germany, and Australia.
U.S. warehouses: They are located in two warehouses in New Jersey and California, both of which can be shipped within 1 day and delivered within 5 days.
Australian warehouse: located in Sydney, we use Australia Post or fastways express delivery, and the products can be delivered within 3-7 days.
UK warehouse, with self-built warehouse in Wolverhampton and stock in official ebayg warehouse, both can be delivered within 2 days .
German warehouse, we use eBay official warehouse, there is sufficient inventory, and can be sent to 28 EU countries. It can be shipped the same day the order is placed, and delivered within two days within Germany.
Returns
Return is accepted within 30 days after the buyer's receiving the item. (Excluding contrived damagement or misusage).100% money-back Guaranteed!
All product will be tested in 100% before delivery.If the item is defected by the processing of postage,Buyer has up to 30 days from date of receipt for
exchange of a new one.All shipping charges for returned products are to be paid by the seller,Please contact us for the return address
For any issues with Defects, Return, Item Exchange request, please contact us first and send us a message first before opening any type of case or request. We devote ourselves making EVERY CUSTOMER in 100% Satisfactory and resolve any problem. We highly value and appreciate your business. Thank you.
Return is acceptable within 30 days of delivery.
Return for replacement or money back is optional.
Returned items must be in the brand new, unaltered and resalable condition.
Seller is not responsible for any labor cost, expense in a dealer store, or damage due to wrong installation.
Contact Us
(1)We maintain high standards of excellence 5 Star feedback and strive for 100% Customer satisfaction. Please do not hesitate to leave us your positive feedback if you are satisfaction with our products ,delivery or services .
(2)If you have any questions about our products or services, Please Contact usimmediately before you leave Neutral or Negative feedback,So that we can satisfactorily address your concerns. We will reply you within 12 hours, except on Weekends and Holidays.
(3)If you have any needs for products, please contact us ,we’ll do our best solve with you .
4Solve any problems with you in friendly way after communication. Refund or Replacement will be provided as you like.