Notice:Scope of warranty: the goods are guaranteed for one year, from date of sale ,providing not damaged by the user.(do not contain the part of the Epson printer and the double fares).

Because the flatbed printer does not use the water-based ink, it uses the UV ink, Eco-solvent ink and textile ink, so there are some more troubles. And because we are in Shenzhen in China, far away from you ,so you need to learn how to repair, and you may have the mental preparation to repair often. We will give you technical support.

The head and the pump might be blocked or corroded. You may change new head for every three months.

Epson printer will print slower little by little, we cannot solve this problem in China, Chinese are not good at producing printer.

We do not accept sales return after you pour into the ink. You should consider it very well. if the problem is man-made by user, the double fares is on user.

you should pay attention to shake the UV white ink the next day, then press the drop button to wash the nozzle three times. If you stop the printer more than one hour, you should press the drop button once to wash the nozzle before print. If the temperature is low, the UV ink is not so easy to print, so we hope you to keep the temperature of the room more than 20 degrees centigrade.