PAYMENT POLICY

• All payments must be received within seven (7) days of auction close, or 2 days from commitment of purchase for Buy It Now and Best Offer listings.
• Unpaid items will be forfeited after ten (10) business days.
• Non-Paying Bidders: By clicking the Buy It Now button and committing to buy, you are entering into a legally binding contract. If you fail to submit payment, you are breaching said contract. We will forward your information to the proper credit reporting agencies as well as eBay. Please do not bid if you do not intend to pay.

PAYMENT METHODS

• Credit Card: We proudly accept Visa, MasterCard, and Discover.
  All items must be shipped to your billing address, no exceptions.
• PayPal: Domestic PayPal payments only. International PayPal is NOT accepted.
  All PayPal payments must have a confirmed address. Since this is a high value purchase, we are required to ship to your confirmed address, no exceptions.
• Bank Wire: Please call 800*322*8700 for Wire Information.

SHIPPING POLICY

All packages are shipped fully insured via UPS or US Post Office within the United States ONLY. We do not ship internationally. All packages must be shipped to the confirmed address on PayPal or billing address on credit card.

DELIVERY METHODS

• FREE: USPS Priority Mail 2-3 Day Express
• Rush: UPS Next Day - $40.00

REFUND, REPAIR, SIZING POLICIES

We have a generous 30 Day Return Policy with 100% money back guarantee. All items ship out with a security tag which must still be on the piece to receive a full refund.

We hope your purchase has exceeded your expectations. If for any reason you are not completely satisfied, you may return your item within 30 days after receipt of your purchase. You can return your purchase for a full refund of the purchase price or replace it - No Questions Asked. There is a $100 return fee on items that were sized free of charge before shipping out. Resizing fees and appraisal fees are non refundable. After 30 days all sales are final. To process your refund/repair/sizing please contact us so we can note you will be returning the item. All items must be sent via US Postal Service and MUST be insured for the purchase price, signature requested delivery.

Send all returns to:
      D-10
      Attn: Refund/Repair/Sizing (whichever applies)
      13840 Michigan Avenue
      Dearborn, MI 48126
      

Please include a copy of your invoice with a short description of what you would like us to do.

If you are seeking a refund, please be advised that it takes 7 days (1 week) for a PayPal refund and 30 days (4 weeks) for Visa, MasterCard, American Express and Discover.

We do not charge a restocking fee. You will be refunded the item's purchase price minus the shipping charge. Items must be returned with the jewelry box they were sent in. Any item that has been sized by another jeweler, altered, or damaged in any way will NOT be accepted.

SIZING DETAILS

Please message us to let us know if you want your ring sized or a stone set. If you are seeking to have your ring sized or stone set, please be advised that it takes 1-2 business days to size after purchase, and 3-5 business days after we receive a piece that has been shipped to us to be sized, plus two business days to be shipped back to you. Rings that are sized by DiamondTen can be accepted for return, but items that are sized by independent jewelers will not be accepted for return.

We Specialize in Genuine Tiffany and Co. Engagement Rings and Jewelry, Pre-Owned for Much Less, along with a large selection of Genuine Antique Diamond Jewelry

DiamondTen is your #1 source for Authentic Pre-Owned Tiffany & Co. Engagement Rings and Genuine Antique Diamond Jewelry

In 1998 we established Diamond Ten, our internet division. We decided it was time to crack the vault and unveil one of the largest, most exquisite collections of Authentic Pre-Owned Tiffany & Co Engagement Rings, Genuine Antique Victorian, and Art Deco Jewelry on the market today. Our Tiffany & Co. Diamond Engagement Rings range in size from .18 Carat through 4.00 Carat. We also Carry genuine antique jewelry that ranges from the mid-1800s through the 1950s along with antique pieces from the 1930s that have never been worn. Our pieces have even graced the cover of Sotheby's Auction House!

How do we acquire our magnificent Jewelry? We have been collecting since the late 1960s. Our name is out in the industry for anyone looking to sell off their inventory. When jewelers decide to retire, they call us. We go in and purchase their entire collections.

Over the years we have made connections with many manufacturers and diamond wholesalers. Since we are so involved in the jewelry community, we have our hand on the pulse of the industry. When the hottest styles arrive, we are one of the first companies to have them. Our modern merchandise comes from one of the largest manufacturers in the United States.

We are here to offer our customers the ultimate experience. We don’t want to meet your expectations; we want to EXCEED YOUR EXPECTATIONS!

Nervous about purchasing over the internet? We have been in business since 1960 and at the same retail location since 1978. We have served the community for the last 60 years and will continue to serve our community and customers for the next 58 years. We have over 8,800 Positive comments on eBay; mostly praising our merchandise and customer service. Let us WOW you. Experience what so many others already have. The best customer service, gorgeous products, and above all, the deal of a lifetime!

WHY BUY FROM DIAMONDTEN

• Genuine Antique and Designer Jewelry, Authenticity Guaranteed
• All Orders Beautifully Gift Boxed
• Fast, Secure Shipping Daily - Fully Insured
• 100% Money Back Guarantee
• Generous 30-Day Return Policy, with NO Re-Stocking Fee
• All Diamonds are 100% Genuine & Natural
• GIA Gemologist On Site, Appraisals Available
• Jewelry Sizing & Repair Services Offered
• PayPal Verified, Credit Cards Accepted
• In Business Since 1998
• 100% Positive Customer Feedback

Questions or comments? We welcome your questions and feedback!

We are trained professionals and experts ready to help you with any of your questions. Think of us as your Jewelry Geek Squad, just waiting for that question to be asked. No question is to big or to small. If you can think of it, we can answer it! Give us a try.

By Phone

800*322*8700

By Mail

Diamond Ten

13840 Michigan Ave

Dearborn, MI 48126

Click here to contact us. We typically respond back within one business day or sooner.