Notice:
if you have any question send us a message as fast as you can and we will answer as fast as we can, usually within 1 day or in the same day, we are working very hard to insure that you buying experience is extremely good and this is why we have such a fast response time, our handling time is also very fast, 1 day or the same day.
please note: Notice we strive for 100% customer satisfaction, so if you have any problem with your order or any questions. please contact us first and don't give us a bad review right away. it's the best and fastest way to resolve any problem you may have. we will also do our best to solve any problem.
thank you so much for reading!!
Shipping:
We try our best to ship as fast and as secure as possible, all items are processed and shipped usually within one day or the same day, but sometimes it could be a bit longer as well, 2 - 5 business days or more, Our standard free shipping is as fast as we can get and as secure as we can get, usually takes 12 - 20 business days, but sometimes can also take 30 - 45 business days, Shipping times during holidays can be longer, though we try to avoid it, sometimes we can't, please add another 5 - 10 days as a delay, customs, Duties and Texes, if applicable: import duties, taxes and charges are not included in the item price or shipping charges, These charges are the buyer's responsibility, Please check with your country's customs office if they will charge you with anything, the shipping charge goes to the shipping company.
Returns:
Usually we offer 30 day return, customer pays for the return cost, though we do everything we can to try and avoid having the customer wanting or having to issue a return in the fist place by using very good customer service and high quality items!, because it's a wast of time and power for both parties, we do not except used or broken items for returns, excluding damage that in transit.
Customer satisfaction:
our customer service is TOP NOTCH, we truly believe that our customer service is one of the best on Ebay, when our customers are happy we are happy, we answer to massages in the same day or the next usually, but sometimes can take longer, our Customer service people are doing the best they can do to help, and they are very friendly and good people, we choose them wisely, make sure to give as a positive review after you receive the item, so other people will get the same good treatment in the future on this site.
About us:
We are a factory and Trading company，We mainly produce coins for deep processing,if you want to customized special coin,you can contact us.we will reply for you ASAP.The part of the coin is handmade,if you have a large quantity,pls contact us.