ABOUT US
THE ARTiZEN PANTRY is
a new and exciting online business based on the Sunshine Coast in Qld
delivering products all over our great country, no matter where you live, we
will get it to you and with no postage cost – that’s right POSTAGE FREE
Australia wide
We are passionate about
nature and love natural products that are pure, unique and different for all your
cooking and essential kitchen pantry needs. Whether you are home based wanna be
chef or a commercial kitchen we can supply from 50g up to 1kg and more.
OUR VISION
We have a
vision in mind to earn the
lifetime loyalty of all of our customers by consistently delivering great
customer service, high quality products at reasonable prices and an attitude of
a ‘no problems, only solutions’ approach. An ever holistic, ethical and open
approach to doing business with all of our customers is what drives and
motivates us each and every day.
OUR VALUES
We place you at the heart of our business and
relentlessly try to meet reasonable customer expectations. We follow one simple
but powerful rule: Always give the customer more than they expect and in return
we feel great that an affordable and quality product has been received in
return.
OUR PRODUCTS
The
saying ‘Its what’s on the inside that matters’ rings so very true to us. Our
packaging might be simple but we don’t want flash and fancy packaging, only the
best products of a high standard and quality is what were interested in.
SHIPPING
Free Standard Postage via Sendle/Courier or Australia Post and a tracking
number will be provided. If the item purchased is of a lower value then
standard Australia Post will be used. If you would like Express postage then
this is at your expense upon checkout and we guarantee it will be sent same
business day that your order is paid for.
PAYMENT
The ARTiZEN Pantry proudly accepts all eBay payment options
RETURN POLICY
If you would like to return your product due to a change of mind, we are more
than happy to accept returns at your expense. We will refund full purchase
price with no questions asked upon return receipt of undamaged and unopened
goods.
If you have an issue with your product, we would like to hear your
concerns and attempt to resolve this with you as we understand that the world
is not perfect as much as we would all like it to be. Please contact us prior
to lodging a dispute and we will work with you as we are driven towards
customer satisfaction and for all of our customers to have high quality
products at affordable prices and delivered within reasonable time frames and
left feeling satisfied.
Oh, and if you have any queries about products not listed on ebay that
you are interested in please contact us and we will get back to you same
business day with a response.
May your day be a great day and thanks for stopping by The ARTiZEN Pantry