Please Feel Free Contact us! Customer Service Is Waiting To Assist You.

All emails will try to be answered within 24 hours. We do receive a lot of emails and sometimes they get lost so, If you do not receive a reply within a few business days, please kindly re-send your email and we will reply back you as soon as possible.

We apologize if you have any trouble with your purchase from Our Music Factory. However we have 100% satisfaction guarantee. So don't worry we have your back! Please contact us first, our customer service representatives are here to assist you.