It is your responsibility to ensure that goods that have been ordered can be delivered, and will fit in to any entranceways/hallways/corridors etc and are wide enough for the goods to pass through and will also fit in the required location within the delivery premises.
All deliveries must be unpacked by the customer so that you can check over the condition of the goods before signing the delivery note. If any fault or damage is detected, this must be written on the delivery note. Once goods have been accepted and signed for, we cannot accept claims for goods damaged in transit if you have not indicated damage on the delivery note.
Our drivers are very careful, however we cannot accept responsibility for any damage to your property whilst delivering your goods.
Any customer refusing delivery of goods for any reason other than goods damaged in transit will be responsible for the delivery costs to the customer and the return to our warehouse.
Delivery in 1-7 DAYS:
For England, Wales, Only
Delivery in 7-10 working days for delivery to Scotland:
DG, EH, EX,KA, LA, LL, ML, NE, PL,SY, TD, TN, TQ,PA,PH, DD
We Do NOT DELIVER to below postcode
TR,AB, BT, FK, IV, KW, KY ,GY & Republic Of Ireland, isle of wight
Returns are accepted within 14 days of delivery, as long as the item has not been assembled. In order to qualify for a full refund of the value of the item, the goods must be returned in their original packaging, with all contents, in a sellable condition.
Please note that refunds will not be issued until the item has been returned to us and inspected by our staff to ensure it is in saleable condition.
If you feel the item you have purchased from us is not as described, please let us know as soon as possible and we will do everything we can to ensure all issues are rectified.
All items are subject to a return delivery charge of £250