1. We strive to ensure 100% satisfaction for each and every one of our customers. That's why inspect 100% our product before shipment and offer 30 days return warranty for the defects caused by our side only.
2. Please note that all the returns must be authorized by our Customer Service Team.
3. Please note that items must be completely intact, with all original parts, accessories and packaging, in order to be eligible for return or replacement.
4. The seller will be responsible for the cost of return shipping in most case, like the defect of the item, etc. Contact us if you have any questions.Please contact us before you return the item, we will solve your problem on line or offer you the right return address.
We would not accept the return as following reasons:
A. Compare ---- Compare our products with other's, saying that the two products are not the same
B. Color Difference --- The pictures are for reference only , and the item you received will be a little different from our listed descriptions. since All of our products are taken by the camera, so there will be a difference between the flame color and the real thing.
C. All products are brand new with original box , but the package will be slightly wrinkled during transportation.
Please pay attention to all above situations when you made order