Product name: W10780048 Washer Suspension Rods For Whirlpool Washing Machine Replacement Damper ProducedCompatible Model: The length of this suspension rod is 23.6in. Please see picture 2 before buying. Fits with the Whirlpool, Maytag, kenmore, cabrio part number.Please see picture 7 for compatible models. If you can’t find your machine model, please let us confirm it for you.Product Set: This product set contains 4 rods, 4 suspension balls and 4 bushings.Product size: length:60cm/23.6inWhirlpool W10780048 Suspension Maintaining the balance of the washing tub of the washing machine to reduce vibration and shaking. When the washing machine has a large vibration imbalance or code error, the washing machine damper maintain a balance, so that the washing machine can maintain balance and resume normal use. If your washing machine still vibrates after replacing the suspension rod, please check the following reasons: 1.The washer load is unbalanced 2.The leveling legs need to be adjusted 3.The flooring is weak 4.Something in the washer is broken 5.The washer still has shipping bolts 6.The customer may have read the wrong size and chose the wrong suspension rod. 7.Customers may have received defective products.Note: Due to the difference between manual measurement and production batch, the size will be slightly different. Please understand . Due to rule restrictions, the seller cannot reply to the buyer's review. In addition, if the name on your review is different from the name on your order, it is difficult for me to find your order, and I will not be able to contact you and serve you. So If you are not satisfied with the product, please feel free to email me, I will give you the best answer! I will be responsible for our products to the end.