GLASS SPECIFICATION

Superior Thermal Efficiency: Our Triple Glazed Rooflights have superior thermal efficiency. Our 6mm triple-glazed toughened safety glass has exceptional energy performance with a U Value of: 0.74W/m³ or 0.81W/m³ with an integral blind, ensuring your space remains energy-efficient and comfortable.

Stylish Customization: Our rooflights include a sleek Black (RAL 9005) decorative border as a standard feature, adding a chic aesthetic touch to your installation. Boarders are either ceramic or filmed.

Glass Make up: All three panes of glass are 6mm BS EN 12150 thermally toughened (6mm clear toughened / 30mm spacer / 6mm low-e toughened / 16mm spacer / 6mm low-e toughened). The standard rooflights are 95% argon gas-filled in both cavities. The integral blind units are 95% argon gas-filled in one cavity.

ROOFLIGHT GLASS SIZES

Inner pane of glass is 20mm smaller than the stated opening size to allow for fitting tolerance.

We want to make installing your rooflight as simple as possible. To do this we have created this comprehensive guide to installing a rooflight. If you have any questions along the way please do not hesitate to call us!

GUIDE TO INSTALLING A ROOFIGHT

Confirm which size rooflight best suits your needs.
It is recommended that you purchase the rooflight
before you start work on your roof. At Hitech there
are 12 sizes available.

The rooflight must incorporate a minimum 5° pitch. If your existing roof lacks this pitch, you will need to install the kerb/upstand to ensure this minimum 5° pitch is achieved. This angle is crucial for effective water drainage, preventing water accumulation on the glass surface.

Preparation of the Roof Opening: Begin by measuring and accurately marking the precise location for the rooflight installation. Make certain that the opening dimensions match the specifications of the roof light you?ve acquired. For example, if you?ve purchased a 1000×2000 rooflight, the hole you cut in your roof should match these dimensions exactly. Additionally, it is essential to thoroughly clear any debris from the area to ensure a clean and smooth surface.

After installing the opening, start to construct or install the timber kerb. Ideally, the recommended upstand height should be 150mm above the level of your roof covering, as per the guidelines outlined in the BS 6229:1982 code of practice for flat roofs. Additionally, ensure a minimum pitch of 5° or a 100mm incline for every 1000mm of roof length for optimal performance.

Apply Roof Covering: When applying your chosen roof covering, whether it?s GRP, EPDM, or any other material, it?s imperative that the covering extends up and over the kerb, completely enveloping the top of the kerb. Ensure that this surface is as flat and free of lumps as possible. This meticulous approach is crucial for establishing a watertight seal once the rooflight is installed.

Installing the Glass Pane: Begin by applying a generous silicone seal along all four surfaces of the kerb. Don?t be overly concerned about the appearance of the seal; the key is to create a robust, watertight connection between the glass and the kerb. Next, apply a second seal to the rebated part of the kerb, focusing on the inner panes. Ensure the glass is correctly aligned and evenly seated within the kerb.

Seal the Edges: To further enhance weatherproofing, apply a compatible silicone sealant around the perimeter of the glass pane where it meets the kerb/upstand and smooth off. It?s crucial to select a sealant that matches the materials used in both the rooflight and the roof surface.

Testing for Leaks: After the rooflight has been installed and sealed, it?s vital to conduct a thorough leak test. Simulate rainfall by using a hose or water source and meticulously examine the interior for any indications of water infiltration. If you detect any leaks, take immediate action by resealing or adjusting the installation as needed.

Adhere to Maintenance Guidelines:
Consistent cleaning and routine inspections are essential for preventing debris accumulation and identifying any necessary maintenance requirements.

Get Rooflights delivered right to your doorstep.

We have four simple options for you to choose from:

• Free Economy Delivery on Orders Over £240 (3-5 Working Days)
• Economy Delivery on orders under £240 (3-5 Working Days): £49.00 
• Express Delivery (1-2 Working Days): £99.00
• Collection (1 Hour): Call the office on 01733 590315 after your order has been placed to confirm your collection time. Collection postcode PE2 6SG.

To place your order, go to our shop page and select your desired rooflights. It should take you to a secure page where you will have to input your information and payment details. Once that payment detail has been processed, you should receive an email confirming your order. 

A HITECH Rooflight Delivery employee will deliver your order unless you live in a courier designated area. If you have any questions please call the office.

How we deliver

Our deliveries are made using our own vehicles. Our driver is on his own, so sometimes he might need additional help to deliver the goods. For oversized products, 2 - 6 people might be required. We will not accept liability for broken skylights during the unloading process, as it is up to the customer to organise this process. If the customer does not attend the delivery appointment or no one is there to accept your product, we will try and contact you via phone and text, and voicemail before our driver leaves your delivery address. If no contact is made, we will have no option but to return your product to our warehouse.

Please note:

• You will receive a confirmation email as soon as your payment has been processed.
• If you live in a courier-designated area we will contact you to arrange delivery. 
• All our units weigh 45kg per square meter. Please ensure you are onsite to help with the offload and quality control check. Our driver is not responsible to offload and transport any units. Failure to have someone onsite may result in the unit being returned. 
• If you would like to know what date your order will be delivered before placing an order please call the office. They will be able to run through the HITECH Rooflight Delivery schedule with you.

HITECH Rooflight Warranty

We have a warranty covering the product for 5-20 years (terms & conditions apply). However, after delivery, and if you notice any issue with the package, you have three working days to return it. Although we are certain our products are sent out in perfect condition, we encourage you to inspect the package before installing it. 

HITECH Rooflights Returns Policy 

Returns & Exchanges: To initiate a return or exchange, please contact us directly.

RETURNS

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with paperwork, and unopened in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at info@hitechrooflights.co.uk. Please note that returns will need to be sent to the following address:

HITECH ROOFLIGHTS LIMITED Suite 16, 8 Kings Court, Willie Snaith Road, Newmarket, Suffolk, CB8 7XA at your own expense. 

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return questions at info@hitechrooflights.co.uk.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 3 day cooling off period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unused, with paperwork, and unopened in its original packaging. You'll also need the receipt or proof of purchase.

Refunds

We will notify you once we've received and inspected your return to let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we've approved your return, please contact us at info@hitechrooflights.co.uk.

HITECH ROOFLIGHTS is a trusted, high-quality rooflight manufacturer supplying homes across the UK. Our goal is to create better living spaces for our clients by introducing daylight into homes and businesses. 

We have gained a reputation for delivering the finest possible results on all types of rooflight installations. Our services are backed by products that give our customers a lifetime of outstanding performance. 

At HITECH ROOFLIGHTS, we simply want the best for you. We have a detailed installation guide, technical data, and all the information you need to make an informed decision. Additionally, you can tap into the wealth of experience from our team to make the right selection and get top-notch installation.

All our customers are unique, which is why we deliver personalised services that make each project that much more exceptional. So, to begin your journey to letting natural light shine in your beautiful home and elevate the ambience, check out our previous works and reach out to us! We will be waiting.