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*Monitor sold separately

Custom System Configuration

Cases Cougar MX330 Black, side window & front USB 3.0 and 2.0
Intel 12th ,13th & 14th Gen CPUs Intel Core i9-13900k Raptor Lake 3.0GHz (5.7GHz Turbo) 24-Core
Intel i3/i5/i7 CPU Fans Noctua NH-D15, Premium CPU Cooler with 2x NF-A15 PWM 140mm Fans (Brown)
Intel 12th & 13th Gen LGA 1700 Motherboards ASUS ROG Strix Z790-A Gaming WiFi D4, DDR4, Quad M.2, PCIe 5.0,USB 3.2, USB Type-C, 2.5GB LAN, WiFi 6, Bluetooth 5.2
DDR4 System Memory MEMORY DDR4 128GB (4x32GB) PC4-25600/3200MHz
Video Cards (GPU) HD Onboard 3D graphics Dual head, HDMI (only for CPUs with integrated graphics)
Sound Cards Realtek HD Digital Audio (Onboard)
Network & WiFi Adapters Ethernet network adapter 10/100/1000 (onboard)
USB & FireWire Cards USB 3.0 Adapter Card 4 port PCI express
Power Supplies ATX 450W ATX Power Supply
$1,639.00
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*This is custom PC configuration build using our system configurator tool. To insure order accuracy please review system configuration before ordering.

System Configurator

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Cases
Cougar MX330 Black, side window & front USB 3.0 and 2.0 customize

Model

Brand COUGAR
Model MX330

Details

Type ATX Mid Towe
Color Black
With Power Supply No
Power Supply Mounted Bottom
Motherboard Compatibility Micro ATX / ATX / Mini-ITX
Side Panel Window Yes

Expansion

External 5.25" Drive Bays 1
Internal 3.5" Drive Bays 2
Internal 2.5" Drive Bays 2
Expansion Slots 7

Front Panel Ports

Front Ports 2 x USB 3.0 / 2 x USB 2.0 / 1 x Mic / 1 x Audio

Cooling System

Fan Options Front: 2 x 120mm fanRear: 1 x 120 mm fan (Pre-installed)Top: 2 x 120mm fan
Radiator Options Front - Up to 240mm / Rear - Up to 120mm / Top - Up to 120mm

Dimensions & Weight

Max GPU Length 350 mm
Max CPU Cooler Height 155 mm
Max PSU Length 200 mm
Dimensions (H x W x D) 18.60" x 7.00" x 16.80"
Weight 21.65

Additional Info

Features Water cooling support:Front: 240 mmTop: 120 mmRear: 1 x 120 mmPSU Support: Standard ATX PS2

Additional Information

Date First Available August 04, 2017
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Case Fans
NONE SELECTED customize
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Intel 12th ,13th & 14th Gen CPUs
Intel Core i9-13900k Raptor Lake 3.0GHz (5.7GHz Turbo) 24-Core customize

Model

Brand Intel
Processors Type Desktop
Series Core i9 13th Gen
Name Core i9-13900K
Model BX8071513900K

Details

CPU Socket Type LGA 1700
Core Name Raptor Lake
# of Cores 24-Core (8P+16E)
# of Threads 32
Operating Frequency P-core Base Frequency: 3.0 GHzE-core Base Frequency: 2.2 GHz
Max Turbo Frequency Intel Turbo Boost Max Technology 3.0 Frequency: Up to 5.7 GHzSingle P-core Turbo Frequency: Up to 5.4 GHzSingle E-core Turbo Frequency: Up to 4.3 GHz
L2 Cache 32MB
L3 Cache 36MB
64-Bit Support Yes
Hyper-Threading Support Yes
Memory Types DDR4 3200 / DDR5 5600
Memory Channel 2
Max Memory Size 128 GB
ECC Memory Supported
Integrated Graphics Intel UHD Graphics 770
Thermal Design Power 125W
Windows 11 Supported

Additional Information

Date First Available September 27, 2022
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Intel i3/i5/i7 CPU Fans
Noctua NH-D15, Premium CPU Cooler with 2x NF-A15 PWM 140mm Fans (Brown) customize

Model

Brand Noctua
Model NH-D15

Details

Type Fan & Heatsinks
Fan Size 140mm
CPU Socket Compatibility Intel LGA 2066 / 2011-0 & LGA 2011-3 (Square ILM) / LGA 1700 (included since Q4 2021, older coolers require NM-i17xx-MP83) / LGA 1200 / LGA 1156 / LGA 1155 / LGA 1151 / LGA 1150AMD AM4 / AM3+ / AM3 / AM2+ / AM2 / FM2+ (backplate required) / FM2 / FM1
Bearing Type SSO2
RPM 1500 RPM (Fan without Adapter)1200 RPM (with L.N.A.)
Air Flow 82.52 CFM (Fan without Adapter)67.98 CFM (with L.N.A.)
Noise Level 24.60 dB(A) (Fan without Adapter)19.20 dB(A) (with L.N.A.)
Power Connector 4 Pin
Heatsink Material Copper (base and heat-pipes), aluminium (cooling fins), soldered joints & nickel plating
Fan Mounting Types to Heatsink Horizontal

Dimensions & Weight

Max CPU Cooler Height 165 mm
Fan Dimensions 140.00 x 140.00 x 25.00 mm
Heatsink Dimensions 160.00 x 150.00 x 135.00 mm
Weight 1320g

Features

Features Based on the award-winning NH-D14.6 heatpipe dual tower design.Widened fin stack and expanded heatpipe layout.High RAM compatibility in single fan mode.Dual NF-A15 140mm fans.PWM support and Low-Noise Adaptor.Excellent component cooling.SecuFirm2 mounting system.Compatibility with past and future sockets.NT-H1 thermal compound.

Package Contents

Package Contents 2 x NF-A15 PWM premium fan2 x Low-Noise Adaptor (L.N.A.)Y-cableNT-H1 high-grade thermal compoundSecuFirm2 Mounting KitNoctua Metal Case-Badge

Additional Information

Date First Available October 30, 2018
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Intel 12th & 13th Gen LGA 1700 Motherboards
ASUS ROG Strix Z790-A Gaming WiFi D4, DDR4, Quad M.2, PCIe 5.0,USB 3.2, USB Type-C, 2.5GB LAN, WiFi 6, Bluetooth 5.2 customize

Model

Brand ASUS
Series ROG
Model STRIX Z790-A GAMING WIFI D4
Part Number 90MB1CN0-M0AAY0

Supported CPU

CPU Socket Type LGA 1700
CPU Type Supports 13th / 12th Gen Intel Core Processors, Pentium Gold and Celeron Processors** Refer to www.asus.com for CPU support list.

Chipsets

Chipset Intel Z790

Memory

Number of Memory Slots 4x288pin (DDR4)
Memory Standard DDR4 5333(OC) / 5133(OC) / 5066(OC) / 5000(OC) / 4800(OC) / 4700(OC) / 4600(OC) / 4500(OC) / 4400(OC) / 4266(OC) / 4133(OC) / 4000(OC) / 3866(OC) / 3733(OC) / 3600(OC) / 3466(OC) / 3400(OC) / 3333(OC) / 3200 / 3000 / 2933 / 2800 / 2666 / 2400 / 2133 ** Supported memory types, data rate(Speed), and number of DRAM modules vary depending on the CPU and memory configuration, for more information refer to www.asus.com for memory support list.
Maximum Memory Supported 128GB
Channel Supported Dual Channel

Expansion Slots

PCI Express 5.0 x16 Intel 13th & 12th Gen Processors1 x PCIe 5.0 x16 slot
PCI Express 4.0 x16 Intel Z790 Chipset2 x PCIe 4.0 x16 slots (support x4/x4 mode)
PCI Express x1 1 x PCIe 3.0 x1 slot- To ensure compatibility of the device installed, please refer to ASUS support website for the list of supported peripherals.

Storage Devices

SATA 6Gb/s 4 x SATA 6Gb/s
M.2 Intel 13th & 12th Gen ProcessorsM.2_1 slot (Key M), type 2242/2260/2280/22110 (supports PCIe 4.0 x4 mode)Intel Z790 ChipsetM.2_2 slot (Key M), type 2242/2260/2280 (supports PCIe 4.0 x4 mode)M.2_3 slot (Key M), type 2242/2260/2280/22110 (supports PCIe 4.0 x4 mode)M.2_4 slot (Key M), type 2242/2260/2280 (supports PCIe 4.0 x4 & SATA modes)
SATA RAID Intel Rapid Storage Technology supports PCIe RAID 0/1/5/10, SATA RAID 0/1/5/10.

Onboard Audio

Audio Chipset Realtek ALC4080
Audio Channels ROG SupremeFX 7.1 Surround Sound High Definition Audio CODEC ALC4080- Impedance sense for front and rear headphone outputs- Supports: Jack-detection, Multi-streaming, Front Panel Jack-retasking- High quality 120 dB SNR stereo playback output and 113 dB SNR recording input- Supports up to 32-Bit/384 kHz playbackAudio Features - SupremeFX Shielding Technology- Savitech SV3H712 AMP - Rear optical S/PDIF out port- Premium audio capacitors- Audio cove

Onboard LAN

Max LAN Speed 2.5Gbps
Wireless LAN Wi-Fi 6E2x2 Wi-Fi 6E (802.11 a/b/g/n/ac/ax) Supports 2.4/5/6GHz frequency band** WiFi 6E 6GHz regulatory may vary between countries.
Bluetooth Bluetooth v5.2

Rear Panel Ports

Back I/O Ports 1 x USB 3.2 Gen 2x2 port (1 x USB Type-C)3 x USB 3.2 Gen 2 ports (2 x Type-A, 1 x USB Type-C)4 x USB 3.2 Gen 1 ports (4 x Type-A)2 x USB 2.0 ports (2 x Type-A) 1 x DisplayPort1 x HDMI port1 x Wi-Fi Module1 x Intel 2.5Gb Ethernet port5 x Audio jacks 1 x Optical S/PDIF out port1 x BIOS FlashBack button 1 x Clear CMOS button

Internal I/O Connectors

Onboard USB 1 x USB 3.2 Gen 2x2 connector (supports USB Type-C ) 1 x USB 3.2 Gen 1 header supports 2 additional USB 3.2 Gen 1 ports2 x USB 2.0 headers support 4 additional USB 2.0 ports
Other Connectors Fan and Cooling related 1 x 4-pin CPU Fan header1 x 4-pin CPU OPT Fan header1 x 4-pin AIO Pump header5 x 4-pin Chassis Fan header(s)Storage related 4 x M.2 slots (Key M) 4 x SATA 6Gb/s portsMiscellaneous3 x Addressable Gen 2 headers1 x Aura RGB header1 x CPU Over Voltage jumper1 x Front Panel Audio header (AAFP)1 x 20-3 pin System Panel header with Chassis intrude function1 x Thermal Sensor header1 x Thunderbolt heade

Physical Spec

Form Factor ATX
Dimensions (W x L) 12.0" x 9.6"
Power Pin 1 x 24-pin Main Power connector2 x 8-pin +12V Power connectors

Windows Compatibility

Windows 11 Windows® 11 64-bit, Windows® 10 64-bit

Features

Features Extreme Engine Digi+- 5K Black Metallic Capacitors ASUS Q-Design - M.2 Q-Latch- PCIe Slot Q-Release- Q-DIMM- Q-LED (CPU [red], DRAM [yellow], VGA [white], Boot Device [yellow green])- Q-SlotASUS Thermal Solution- M.2 heatsink backplate- M.2 heatsink- VRM heatsink designASUS EZ DIY- BIOS FlashBack button- BIOS FlashBack LED- Clear CMOS button- CPU Socket lever protector- ProCool II- Pre-mounted I/O shield- SafeSlot- SafeDIMMAura Sync- Aura RGB header- Addressable Gen 2 headersFront Panel USB 3.2 Gen 2x2 with PD Fast-charge Support- Support: up to 30W charging- Output: 5/9V max. 3A, 12V max. 2.5A- Compatible with PD3.0

Packaging

Package Contents Cables2 x SATA 6Gb/s cables Additional Cooling Kit1 x Thermal pad for M.2Miscellaneous1 x ASUS Wi-Fi moving antennas 1 x Cable ties package1 x M.2 backplate Q-Latch package1 x M.2 Q-Latch package1 x ROG key chain1 x ROG Strix stickers1 x ROG Strix thank you card2 x M.2 Rubber Packages1 x M.2 backplate Rubber PackageDocumentation1 x User guide

Additional Information

Date First Available September 27, 2022
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DDR4 System Memory
MEMORY DDR4 128GB (4x32GB) PC4-25600/3200MHz customize

Model

Brand n/a
Series DDR4 hihg Speed
Model CT2A3000C16

Details

Capacity 64GB (4 x 16GB)
Type 288-Pin DDR4 SDRAM
Speed DDR4 3200 (PC4 25600)
CAS Latency 16
Timing 16-18-18-35
Voltage 1.2V
ECC No
Buffered/Registered Unbuffered
Color Black
Heat Spreader optional( not included)
Features Designed for high-performance overclocking
Each module with eight-layer PCB helps manage heat and provides superior overclocking headroom.
Each IC is individually screened for performance potential.
Designed for great looks
Available in multiple colors to match your motherboard, your components, or just your style.
Performance and Compatibility
RAM is optimized and compatibility tested for the latest Intel and AMD Series motherboards and offers higher frequencies, greater bandwidth, and lower power consumption.
XMP 2.0 support for trouble-free automatic overclocking.
Low-profile design
The RAM module height is carefully designed to fit smaller spaces.
Recommend Use High Performance or Gaming Memory
Fan Included No
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Video Cards (GPU)
HD Onboard 3D graphics Dual head, HDMI (only for CPUs with integrated graphics) customize

Integrated graphics solutions, or shared graphics solutions are graphics processors that utilize a portion of a computer's system RAM rather than dedicated graphics memory.� Onboard graphic can support� VGA, DVI and HDMI monitors and TVs

HDMI is the global standard for connecting high-definition Consumer Electronics and PC products. It’s the uncompressed, all-digital interface that delivers both dazzling quality and unmatched ease of use.

HDMI technology provides the highest possible signal to meet the needs of today’s � and tomorrow’s � HD entertainment systems. With a single cable, it transmits:

  • digital video
  • multi-channel surround sound
  • advanced control data

More than 800 manufacturers have adopted the HDMI standard, including some of the world’s most trusted brands.

  • 229 million HDMI-enabled devices shipped in 2008. 300 million are more projected in 2009.
  • Market research from In-Stat projects over a billion HDMI devices in the market by 2010, when every new digital TV will feature at least one HDMI port

HDMI connectivity is already standard on a wide range of products:

  • HDTVs
  • Blu-ray Disc players
  • multimedia PCs
  • gaming systems
  • digital camcorders, and more.

With HDMI connectivity, you get it all. The convenience of a one-cable solution, plus the power and performance of a high-speed digital link. Now and in the future, it’s the best way to connect HD.

Onboard video support HDMI and DVI out

DVI out can be converted to support VGA monitor VIA DVI to VGA adapter

HDMI out can be converted to support DVI monitor VIA HDMI to DVI adapter

System support following dual monitor setups:

  • DVI + HDMI
  • Dual HDMI (DVI to HDMI converter required)
  • Dual DVI ( HDMI to DVI converter required)
  • HDMI + VGA ( DVI+ VGA converter required)

Today's integrated solutions such as the Intel's GMA X3000 (Intel G965), AMD's Radeon X1250 (AMD 690G) and NVIDIA's GeForce 7050 PV (NVIDIA nForce 630a) are more than capable of handling 2D graphics from Adobe Flash or low stress 3D graphics. None integrated video cards are recommended for high-end video games.

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TV Tuner & Capture Cards
NONE SELECTED customize
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m.2 NVMe SSD Drives
NONE SELECTED customize
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Hard Drives & SSDs
NONE SELECTED customize
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Media Card Readers
NONE SELECTED customize
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Optical Drives
NONE SELECTED customize
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Sound Cards
Realtek HD Digital Audio (Onboard) customize

Enjoy high-end sound system on your PC!
The onboard  HD audio (High Definition Audio, previously codenamed Azalia) CODEC enables high-quality 192KHz/24-bit audio output, jack-sensing feature, retasking functions and multi-streaming technology that simultaneously sends different audio streams to different destinations. You can now talk to your partners on the headphone while playing a multi-channel network games. All of these are done on one computer

  • High Definition Audio CODEC
  • Supports Jack-detect and Multistreaming teconologies
  • Supports frount audio out interface
  • Line in, line out, mic in.
  • sound blaster compatible

 

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Network & WiFi Adapters
Ethernet network adapter 10/100/1000 (onboard) customize

Model

Brand n/a
Model 10/100/1000

Details

Standards IEEE 802.3, 802.3u, 802.3ab, 802.3x, 802.1q, 802.1p, CSMA / CD, TCP / IP
Speed 10/100/1000Mbps
Connectors 1 x RJ45
Interface PCI-Express
LEDs 1000 Mbps Link / Act, 100 Mbps Link / Act, 10 Mbps Link / Act
Temperature Operating Temperature: 0 ~ 40 degree Celsius (32 ~ 104 degree Fahrenheit)
Storage Temperature: -40 ~ 70 degree Celsius (-40 ~ 158 degree Fahrenheit)
Humidity Operating Humidity: 10% ~ 90% non-condensing
Storage Humidity: 5% ~ 90% non-condensing
Windows Vista Windows 7 (32 / 64-bit), Windows Vista (32 / 64 -bit), Window XP (32 / 64-bit)

Features

Features 10/100/1000 Mbps PCIe Adapter
32-bit PCIe interface, saving the finite chassis space
Wake-on-LAN, convenient to manage over LAN

Dimensions & Weight

Weight 1

Packaging

Package Contents Gigabit PCI Express Network Adapter TG-3468
Resource CD
Quick Installation Guide

Plug Standards

Electrical Outlet Plug Type Consumer Electronics
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USB & FireWire Cards
USB 3.0 Adapter Card 4 port PCI express customize


Model SD-PEX20133


Spec

Type PCI Express to USB Card
External USB Ports 4x USB Ports
Standard USB 3.0
Data Transfer Rate Up to 5.0 Gbps
Operating Systems Supported Windows 7 (32/64-bit)
Windows 8 (32/64-bit)
Vista (32/64-bit)
Windows XP (32/64-bit)
Windows 2000 (32/64-bit)
Server 2003-2008 (32/64-bit)
Specifications Real Connector: Molex (IDE 4-pin) Power Connector

Based on VLI VL80x (VL800-Q8) USB 3.0 Host Controller IC

Compliant with Intel's Extensible Host Controller Interface (xHCI) Specification Revision 0.96

Compliant with PCI Express Base Specification 2.0

PCI-e Specification:
- PCI-Express 2.0 1-Lane (x1) Interface with Data Transfer Rate up to 5Gbps
- Backwards Compatible to PCI-Express 1.0a with Data Transfer Rate up to 2.5Gbps
- Internal HDD Power Connector for Supplying Extra +5V Power to the USB Ports
- Internal HDD Power Connector LED Indicator: Lights Up when USB BUS Power is Supplied from the HDD Power Connector Connected to the Power Supply Unit (PSU)

USB Specification:
- Compliant with Universal Serial Bus 3.0 Specification Revision 1.0
- Provide USB 3.0 Super-speed (5Gbps) Host Port, Backward Compatible with USB 2.0 High-speed (480Mbps), Full-speed (12Mbps) and Low-speed (1.5Mbps) Interface
- Supports all USB Compliant Data Transfer Types (Control/Bulk/Interrupt/Isochronous)
- Supports all USB Compliant Peripheral (e.g. Keyboard, mouse, monitor, joystick, etc.)
- Full Support of Real Time Dynamic Insertion and Removal of USB Devices


Packaging

Package Contents USB 3.0 4-port PCI-e Controller Card
User Manual
Driver CD
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Power Supplies ATX
450W ATX Power Supply customize

 

Details

Type ATX12V
Maximum Power 450 W
Fans Forced air ventilation by 1 x 120mm black fan
Main Connector 20+4Pin
+12V Rails Single
SATA Power Connector 3
Max PSU Length 140 mm
Input Voltage 115 / 230 V
Input Frequency Range 50/60 Hz
Input Current 10A @ 115V, 5A @ 230V
Output +3.3V@16A, +5V@16A, +12V@32A, -12V@0.3A, +5VSB@2.5A
Connectors 1 x 20/24pin Main Power1 x 4pin P4 3 x SATA3 x Peripheral1 x Floppy

Features

Features Black sandblasting coated caseMetal MaterialAdditional power rocker switch 115/230 Volt selector switch450W Power with 12cm black fanHigh stability with 5% tolerance of 5V, 3.3V & 12V outputHigh quality components and housingLow noise auto-thermally control 120mm fanPower cordRetail box20 + 4 pin main connector can be used for 20 pin or 24 pin1 x ATX12V 4pin connector 2 x SATA connector4 x 4 pin peripheral connector1 x floppy connecto

Dimension & Weight

Dimensions 3.40" x 5.90" x 5.50"
Weight 3.00 lbs.

Additional Information

Date First Available October 14, 2019
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Operating Systems
NONE SELECTED customize
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Office Software
NONE SELECTED customize
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Keyboards
NONE SELECTED customize
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Mice
NONE SELECTED customize
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Speakers
NONE SELECTED customize
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Payment Options

Payment must be made within 7 days after the auction end. OH residents must add 7.75% sales tax.
Winning bidder agrees to prepay for PC System after completion of auction.
We accept:Visa/Master card, Discover, American Express, Paypal.
We don't offer escrow or COD payment. Please be sure to include all necessary information to complete your order.

payment

Packing and Shipping

Free packing, insurance and shipping by FedEX or UPS Ground Service to the 48 Continental United States. If you prefer one shipping carrier over another please let us know at the time of your order.

Shipping to Alaska, Hawaii, Virgin Islands and Puerto Rico by USPS priority $99.

Shipping to APO or PO BOX by USPS Priority $49. (UPS shipping is not available for APO/FPO or PO BOX addresses). We do not ship internationally.

Note: Some of the custom configurations have to be shipped in two or more boxes. Additional shipping charge may be added if monitor or large speakers were selected.

For shipping quote VIA UPS to Alaska, Hawaii and Puerto Rico please email or call.

3-Year Limited WarrantyFor Systems

3-year warranty on system components from original invoice date (system components is defined as all major component inside the case). We will replace or repair any system component for a period of 3 year from the invoice date. If a replacement component is no longer available or is discontinued, we reserves the right to substitute the component for an equivalent part, or offer an upgrade option.

You will receive an official company invoice with a company phone number and warranty information.Should any problem arise, you may contact us by e-mail or by phone. If a return is required, it will be promptly authorized and you may return the system or the affected part for replacement.

Life Time Technical Support WarrantyFor Systems

Any customer who purchases a system from us is entitled to free technical support for as long as they own the system. To obtain technical support services or to invoke warranted privileges, customers should contact our Technical Support Department.

Contact Us

Dear customers. Because of new eBay seller contact information policy we unable to show our phone or mailing information on eBay page anymore. If you need to contact us please use “Ask a question” link at the very bottom of this page. Once you purchase the item you will receive email with our email address, phone and mailing address info. Each purchased item will be accompanied with our official company invoice with our toll free phone number and warranty information

paypal Paypal Verified Seller!

FAQ

General Questions

Do your systems come assembled or do I need to put it together?

All system components listed on your order will be assembled and tested before shipping. We also do BIOS update to insure all component with latest BIOS version.

If I do not order some key component like RAM or HDD, will my system be tested?

Yes, if some key component are not select we add our test component to make system operational. After system passes our testing we would remove test component prior to shipping.

Will I receive manuals and drivers for system component?

Yes we include all corresponding manuals and driver CD for all system components. Please note some drivers or manuals are only available VIA download.

If I buy operating system, will it be installed or do I have to install it myself?

When you order OS with a system we install it with latest updates and all necessary drivers. Customers who order OS with a system receive full version OS disk and Microsoft COA (certificate of authenticity) product key.

I'm not sure what works together. Can you help?

Absolutely! Our configurators are updated consistently to ensure every part listed is compatible for that build. Even with that in place, we still verify each order after it's been placed. If you'd like some advice on choosing your specifications, call or use ask seller question button to tell us what you'll be using the computer for, and we will provide you with our recommendations.

Looking to add a part we don't have listed?

All of our custom configurators are updated on a constant basis to provide as many compatible options as possible. If you don't see a part listed that you'd like to add to your new computer call or use ask seller question button to let us know .We'd be happy to research the compatibility and provide you a customized quote.

Warranty & TechSupport Questions

What do your warranties cover?

Magic Micro complete systems are covered by a 1-year or 3-year limited warranty, depending on the product purchased. The limited warranty covers defects in components and workmanship in our custom built systems for the applicable limited warranty set forth in your packing slip or invoice.

How do I get warranty service?

Before the warranty expires, you must contact our Technical Support department. We will first attempt to troubleshoot the system to determine if any type of part replacement or repair is necessary. If the issue cannot be resolved through this method, Magic Micro will authorize that the system or component needs to be serviced.

When can I get technical support?

Our technicians are here to answer your questions from 10:00 am to 6:00 pm Eastern Time Mo-Fr by calling our toll free number and you're always welcome to use email question after business hours. Our technicians do their absolute best to make sure every message is responded to within a timely matter. Emails are checked regularly even on weekends

How long is technical support?

Customers who purchased a custom built product from Magic Micro Computer are entitled to free technical hardware-related support for the lifetime of their product.

Order processing & Shipping

How long will it take for my order to ship?

All our systems are built to order After payment is processed orders take approximately 2-3 business days order to be procured, assembled, tested, and then shipped. Estimated ship dates may vary depending on the product purchased.

Do you require signatures on your shipments?

Absolutely! All Magic Micro shipments are signature required, so please be sure there is someone available to sign for the package on the scheduled delivery date.

What if I'm not available to sign for my shipment?

If you're not at the delivery location when the package arrives, you can reschedule the delivery, or have it held at a local pick up station.

Do you offer faster order processing and shipping option?

Yes we do have option for 1-2 day order processing and faster shipping. Please contact us via message system or call for express order processing and shipping upgrades ()