CONTACT US:

Customer service working hours is Monday to Friday 9:00 AM to 6:00 PM Beijing time. Please leave us a message, if you have any questions,we would give you a satisfactory solution within 24 hours or less.We care about our valued customers and understand the concerns and frustrations you might have, and will try our best to resolve the issues. We strive to answer all emails as quickly as possible, but due to high email volume it may take time for us to reply. Thanks in advance for your patience.
 

RETURNS:

30 days refund guarantee - right of return
Whatever the reason for your return or exchange, our process is as simple and stress-free as possible. 

After receiving the return, it will be checked by our quality assurance department. Please note,that changes,size changes or damage to the product if this in any way worn or engraved, cannot be returned.Please understand if returns arrive in poor or unsalable condition, refund might not be available. 

After we have checked the return, you should receive a refund within 6 working days receive. In most cases, however, you'll get a refund faster.

 

ABOUT FEEDBACK:

 
If you are not satisfied with your shopping experience, please feel free to contact us to get a solution before opening a case, PLEASE DO NOT leaves us 1, 2, 3 or 4-star Detailed Seller Ratings because they are equal to negative feedback.
 
We will work with you to until you are satisfied. We sincerely hope that you can leave us a positive comment Green Color + and 5-star (Yellow color) Detailed Seller Ratings, We will automatically leave positive feedback after received positive feedback from you.