Please Read Carefully

Dear customers, 

We want to ensure that you are completely satisfied with your shopping experience with us. Therefore, we kindly ask you to carefully read the following information before finalizing your order. Make sure that you have attentively read the complete product description to ensure that the selected product meets your expectations.

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·Product Name: NINJAGO City Docks 70657

·Bricks Blocks: 3553±pcs

·Theme: Ninjago

·Minifigure: 14

·Material: ABS Plastic

·Ages: 12+

·With Light: No

**RETIRED**

 Notice 

-Not an official brand set, but 100% compatible with the orginal brand pieces

- Utilize Bricks Crafted from Premium-Quality Plastic 🧱 

-100% brand new.

  ==>Exploring Insights of this Building Set:
==>Key Points to Consider:

==>Our Goal:

Contact US

We are here to help you if you have any question regarding your order. We handle customer service as the most important task in our daily operation. Remember, we strive to keep all our customers satisfied. Please use eBay "Contact Seller". We respond to all inquiries within one business day.

Closed on Saturday, Sunday and most holidays!

Shipping Policy
  • All orders will be ship out within 48-72 hours of payment except holiday or weekend. We will send email to notify buyers if any item is on backorder.
  • For orders shipping to the USA and European countries, anticipate delivery within 3-7 business days from the shipping date.
  • For other countries, delivery times may range between 10-25 business days, depending on the specific product details. However, occasional delays may occur due to factors beyond our control.
  • Your item witll be sent out as a gift via post, sparing you from any customs tax obligations.
  • We provide FREE insurance and tracking services for all shipments to Canada, the USA, and European countries.
  •  We offer FREE shipping on all orders destined for the USA and Germany. Shipping fees may apply to other countries.

Out-of-Stock Items Policy:

In the event an item is out of stock at the time of your order, we will promptly notify you via email. Restocking typically requires 3 to 5 weeks. During this period, customers have the following options:

  • Wait for Restock: You can choose to wait for the item to be restocked.
  • Order Cancellation: You may request an order cancellation if you prefer not to wait.

Alternative Shipping Option:

For customers who prefer not to wait for the restocking period, we offer an alternative shipping option from our warehouse in China. This option reduces the wait time to just 10 to 15 days . 

It's important to note that while some products may arrive within 10 to 15 days, others may require 18 to 25 days for delivery in the USA and Canada. 

Customers opting for this alternative should be aware that the delivery time-frame differs from standard shipping.

We appreciate your understanding and patience. Our commitment to providing you with the best service possible remains our top priority. Should you have any questions or need further assistance, please do not hesitate to contact us. 

Return Policy
  • All orders will be ship out within 48-72 hours of payment except holiday or weekend. We will send email to notify buyers if any item is on backorder.
  • For orders shipping to the USA and European countries, anticipate delivery within 3-7 business days from the shipping date.
  • For other countries, delivery times may range between 10-25 business days, depending on the specific product details. However, occasional delays may occur due to factors beyond our control.
  • Your item witll be sent out as a gift via post, sparing you from any customs tax obligations.
  • We provide FREE insurance and tracking services for all shipments to Canada, the USA, and European countries.
  •  We offer FREE shipping on all orders destined for the USA and Germany. Shipping fees may apply to other countries.

Out-of-Stock Items Policy:

In the event an item is out of stock at the time of your order, we will promptly notify you via email. Restocking typically requires 3 to 5 weeks. During this period, customers have the following options:

  • Wait for Restock: You can choose to wait for the item to be restocked.
  • Order Cancellation: You may request an order cancellation if you prefer not to wait.

Alternative Shipping Option:

For customers who prefer not to wait for the restocking period, we offer an alternative shipping option from our warehouse in China. This option reduces the wait time to just 10 to 15 days . 

It's important to note that while some products may arrive within 10 to 15 days, others may require 18 to 25 days for delivery in the USA and Canada. 

Customers opting for this alternative should be aware that the delivery time-frame differs from standard shipping.

We appreciate your understanding and patience. Our commitment to providing you with the best service possible remains our top priority. Should you have any questions or need further assistance, please do not hesitate to contact us. 

Replacement Parts Policy

 
Here at Brickingdom, we understand that despite our best efforts, occasional issues may arise during the packaging and shipping process of our brick sets. Rest assured, we're committed to providing a hassle-free replacement service to address any discrepancies.

Sometimes, due to the automated sorting process, certain bricks may be inadvertently omitted or damaged. If you encounter any such issues while assembling your set, we kindly ask you to first check other bags as occasionally bricks may be misplaced. Additionally, stickers are typically located alongside the instructions or tucked inside, so please inspect carefully.

If you're unable to resolve the issue, please reach out to our dedicated customer service team via eBay message, providing the following information: 

- Order number and model number.
- Clearly indicate the missing or damaged parts in the instructions and include corresponding photos. 

Upon receiving this information, we will swiftly prepare and dispatch your replacement package within 15 days. Your satisfaction is our utmost priority, and we're committed to ensuring a seamless building experience with Brickingdom.

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* Is there a time limit for requesting for replacement parts?
= Requests for replacement parts can be submitted within 1 year of receipt of the package.
 
* Do I need to pay for the replacement parts?
= No. We offer one free resending replacement part service on each set.

 

Feedback

 

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Should you encounter any concerns or wish to provide suggestions, please connect with us through eBay's "Contact Seller" before leaving feedback. We are dedicated to addressing any issues promptly and ensuring your satisfaction.

Thank you for being a valued member of our eBay community!