1) ZONCAR accepts all major credit cards via PayPal: MasterCard, Visa, American Express and Discover.

2) We will only ship to the confirmed PayPal shipping address given with the payment. Please make sure your PayPal
and eBay address is correct. If not, please correct it before payment. Thank you.

3) If you want to ship to aother address, please change your PayPal shipping address before you make payment.

4) To avoid initiating an unpaid item claim, please pay within 7 days.

5) Custom duties, taxes, or charges are not included in the cost you pay to us.

US STOCK - Our goods are distributed in multiple warehouses in the United States

1) We will ship items locally for US buyers. Usually, for US buyers it will take about 5-7 business days to reach. If youdon't get it, please contact us firstly, we'll try our best to support you.

2) We ship to your eBay address. Each package will be shipped by UPS or Fedex with tracking number.

3) For US customers, all items will be shipped out within 1-2 business days with cleared payment. Please include yourphone number in the payment note for prompt and secure shipment. Orders placed on weekend will be shipped within 3 days.

4) Tracking numbers for all orders are added to eBay once they have been dispatched; please log in to eBay to find the tracking information for your order.

how to process return ?

1：contact seller first
2 send images  outer package & scan label & item itself & with complete accessories etc
necessary condition  
rule A item with original package in unused condition .
rule B outer package without any damage.

3 get the return label for return

4 item delivered -payment repay 
（Returns or exchanges will be subject to a 15% restocking fee of the original item purchased plus cost of 
return shipping and replacement shipping. 
Exchanges due to shipping errors by will not be subject to a restocking fee or shipping charges）

Priority：
in the condition o the below reasons.the shipping cost will be undertake by buyers 
1 order accidently
2 find better price 
3 change  mind

kindly note：
accessory missing quality issue shipping damage.etc 
please contact us for good solution first instead of opening return dispute.
 

If you have ANY questions with shipping, product or service, please Contact Us first before leaving feedback/writing a review or filing a return case. We'll fix the problem as soon as we can.
We always put our customers first and your satisfaction is guaranteed.

Our Tech are here to serve you. Email us and our expert team will swiftly diagnose the issue and offer the best solution within 12-24 business hours. All off-hours emails will be answered within 24-48 hours.