Shipping
1. Item will be shipped within 10 business days after payment is verified.
2. We can ship to most countries
3. We use multiple carriers for fulfillment including ( DHL, and CNE).
4. The item will be sent to your Register address ONLY, please make sure your address is confirmed.
Transit Damages
All items are shipped insured. Claims for damaged items during transit must be reported within 3 days of arrival through our RMA system. You MUST keep ALL packaging materials (boxes, etc.) and items EXACTLY the way it was received for carrier's inspection.
Warranty Policy
All units include a 1-year warranty. If your item(s) are defective please send the message to us within 30 days for return to get refund or replacement. Within 3 months, You just need to return the defective one and we will send you a new unit.
This limited warranty does not cover failures due to abuse, accidental damage, or when repairs have been made or attempted by anyone.No liability on this warranty shall be incurred in the respect to damage or loss occurring during transit to or from the purchaser. This warranty is personal to the original purchaser and is nontransferable.
Return and refund
If for any reason you are not completely satisfied with your purchase, please send the message to us for instructions on how to return the package for a full refund or replacement.
Returns must be in the original packaging and you must provide us with shipping tracking number. Return shipping costs are responsibility of the buyer. When you return the package,please inform us the tracking NO. at once. After seller confirmed the package, the buyer can get full refund or have a replacement.
Dispute and Feedback
1. After we send out your parcel, you can check the order status. you can track the parcel via the tracking number directly.
2. All the product has been well tested several times strictly before shipment, you can trust us and we will send the good quality product.
3. After you receive the item, if you have any doubt and question about the product or installation, you can contact us right away under the order messages, we will help you solve it and supply a good solution for you.
4. Please don't open the dispute directly, or it will be handled over to EBAY dispute team,which we cannot help you about the problem and you will need to wait for more time to solve your problem.
5. If you are satisfied with our device, please give us a positive feedback and help us leave some good pictures about the device, your positive feedback will support us to provide better services.