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DESCRIPTION
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Our Store ~
Thank you for visiting. We hope you find things you're looking for, or never knew you wanted or needed. We have a little bit of many different types of things.
We care. Our goal is to offer High Quality, accurately photographed and described, absolutely useable condition, along with solid service, at competitive prices. With our store, you get what you see - or your money back! This section is the 'over view' of what to expect in our store, and how we conduct business. PLEASE LOOK THROUGH the information, as this info is the same on all 'our' items from here down. That should help save you time, and convey our goals, policies, business ethics, and answer 99.9% of the general questions. If, however, you still have any questions or curiosities you don't find answered here, please feel free to ask. This information occasionally gets updated; so, if you haven't read them, you might double check. (Last edited 2023 August 30th)
➤ BUY WITH CONFIDENCE!
➤ FAST Shipping! Your order will leave our facilities usually same day, or next business day, properly packaged, tracked & insured which protects us both! We ship 5 to 6 days a week, excluding holidays & weekends, from zip code 37777;
➤ Our Guarantee ~ Items match the photos, any flaws noticed are pictured or described.
➤ Items are in the condition AS PICTURED ~ and those are worth thousands of words! We DO NOT CLEAN items after photos. WYSIWYG (what you see is what you get).
➤ We NEVER 'put an invoice' IN THE PACKAGE(s)
➤ Best REASONABLE offers are welcome, and will be considered. We add items to our store MULTIPLE DAYS A WEEK.
➤ VINTAGE and ANTIQUE items are purposefully SOLD AS IS, in the same condition we found them, other than *maybe* wiped with a damp cloth, so the item can be left as is, or professionally restored at the buyer's discretion).
➤ We work hard trying to please every customer, but sometimes things happen; if you are not satisfied, please contact us via “Messages” first; we will ALWAYS respond fast and do our very best to sort out any problems you may have. As buyer's ourselves, we understand... and our goal is to meet and exceed expectations WHEN POSSIBLE (knowing we can't please everyone every time, but we can exceed the expectations of most - most of the time... and, as you see from our feedback rating, we have a history of doing that well). WE CARE, and GO OUT OF OUR WAY TO BE FAIR, REASONABLE, AND HONEST in our business practices.
➤ All images (photos) are the EXACT ITEM(s) we list, unless stated otherwise (sealed items will NOT be opened). View photos AND OUR DESCRIPTION to determine the condition.
➤ Combined Shipping ~ LET US KNOW asap, if you want see if it’s possible. light weight shirts, baseball caps, DVDs/GAME DISCs, other small non-breakable items that typically weigh less than 4 to 6oz's each are usually easy options. With the exception of authenticated items, and some very large heavy items, and larger breakables, the more you bundle IN THE SAME SHIPMENT/PACKAGE, the bigger the POTENTIAL savings (some things just can't be combined, but please check with us first if that is important to you). Saving Money ~ Be sure to check our store. COMBINING SHIPPING is the fastest ways to save money.
➤ We are American SELLERS - and both are Honorably Discharged Veteran's (USAF)
➤ 'Breakables' are shipped IN A BOX to prevent crushing, breakage, and damage in transit (this includes all 'shaped' baseball caps, hats, and figurines).
➤ FEEDBACK is automatically left AFTER positive feedback is left for us. We do our best to earn 5 star ratings with fast shipping of well packed items, guaranteed to match the photos, all at a reasonable price. IF there is a problem, communicate BEFORE leaving negative feedback.
➤ Our location is smoke, dog and cat free, and if it helps any, we are also FDA inspected at least once a year (because of our day job - MD's Choice & VetSupplements (real science through honest nutrition, no herbs)).
➤ MAKE OFFER: Look at the photos, read the description, ask questions. We purposefully SHOW any known flaws, cracks, or problems because we want informed buyers. Let us know YOUR ship to ZIP CODE (to calc shipping cost) & make your best reasonable offer. You are ultimately offering on what you feel that item is worth to you – tracked, insured, delivered AS PICTURED. We know what we paid; subtract platform fees of 13-25% of the gross & shipping. Reasonable offers are to conder.
➤ 'USED' or 'PRE-OWNED' items may have some wear, scratches, nicks, blemishs, pulls, burrs, stains, spots, or dust. We point out anything we notice IN THE PHOTOS!
➤ Every order over $750 has Signature Required (required by most platforms).
➤ LOST or DAMAGED GOODS: In the unlikely event a package is damaged, KEEP THE PACKAGE AND all packing material THERE (at your location); SEND US PHOTOS via eBay Messenger asap. We will work with the carrier to make things right asap! The carrier will determine how THEY need to deal with the claim. Each case is different, YOUR PHOTOS & ACTIONS WILL MATTER! Some immediately issue a pickup ticket, some want to personally inspect it, this is out of our control. HOWEVER, as buyer's ourselves - we understand, and will do everything we can to HELP MAKE THINGS RIGHT ASAP, as we would expect if we were the buyer of this same item. Shipping insurance ULTIMATELY PROTECTS US BOTH!
➤ Returns ~ If there is ever an issue, COMMUNICATE WITH US prior to throwing away the packaging, opening a return, or leaving negative feedback. We generally accept DOMESTIC RETURNS for up to 30 days, UNLESS PASSED THROUGH THE AUTHENTICATION PROGRAM or CUSTOMS, or a given listing says something different. However, returns must be in the SAME CONDITION IT WAS SHIPPED, and refunds will be for the full cost of the item purchased MINUS shipping. Any return must be in undamaged and unaltered. If there are any questions please contact us. We prefer totally avoiding returns when ever possible, by offering quality product, and solid good service to our paying customers.
➤ Feedback ~ Online sales are one of the few business models that buyer's actually have the opportunity to 'see the feedback' OF OTHERS before doing business with them. We try hard to earn good, positive feedback from those we do business with. IF there is any issue, LET US KNOW; we try our best to honestly and rationally solve it fairly, and earn positive feedback.
➤ LOCAL Pickup is welcome if you are in the area of the Knoxville Airport (Maryville/Alcoa TN), we can schedule a meetup so you can pickup your order in person; HOWEVER, you MUST have a 'smart phone' to comply with platform Rules for pickup (scanning the 'received item' QR code).
➤ IF there is NO RETAIL BOX IN THE PHOTOS, THEN NO RETAIL BOX.
➤ Authenticated items will NOT be eligible for RETURNS because the authenticator verifies the item is both real and matches our photos & description; since many of those items are 'collectables' or purchased by people already familiar with the brand, model, size, etc. we figure they KNOW WHAT THEY ARE BUYING! ALSO, authenticated items are NOT eligible for Combined Shipping since each authenticated item must be split into a separate order (platform rules). We have never had an item fail the AUTHENTICITY GUARANTEE because it was 'fake' or misrepresented 'knockoff.' Combined Shipping CAN NOT HAPPEN on authenticated items (platform Rules).
➤ QUALITY PRODUCT & SERVICE AT COMPETITIVE PRICES ARE OUR PRIMARY GOALS! ** SEE OUR FEEDBACK, we accomplish those goals daily, have for over thirty years online **
➤ Unless stated otherwise, prior history of an item is unknown. We source from our personal & family purchses, garage sales, flea markets, thrift shops, estate sales, and even reselling platforms.
➤ About US ~ Both honorably discharged from the US Airforce. We are in our 60's, and self-employed most of our life; so this ‘reselling’ is 'our retirement.' As retired CONCERT & EVENT Photographers, we haven't worked a commercial event since the government mandated closures. Terry works for MD's Choice VetSupplements (Pure Nutrition, in forms the body can use), and lists, answers questions, and packs things out for orders most evenings; Carly deals with sourcing, cleaning, prepping, and getting things to the shipper daily (as well as photography). She’s learning how to list, and the strange challenges of gathering the details to list items properly.
➤ Be sure to add us to your favorites list for future item listings, discounts, and coupons!
➤ INTERNATIONAL SHIPPING AVAILABLE for most items, some can NOT BE shipped to certain countries, because of THEIR LAWS (not our choice or rules)!
➤ We WILL message you if no feedback left, to make sure all is well and to remind you that we leave feedback AUTOMATICALLY AFTER positive feedback is left for us.
➤ Let us know if you have any questions, We will respond as quickly as possible, usually within a few hours.. Have a wonderful day!
