Payment
1.We only accept PayPal.
2.PayPal is the only online payment method we accept. Please make sure you have a valid/confirmed PayPal account prior bidding.
3.All PayPal Payments must be Confirmed ( Shipping and billing addresses must match )
4.Payment must be made within 48hrs of the auction end time.
5.If
you don't receive the item after the 25 days, please contact with us
freely, we'll try our best to solve the problem for you.
Shipping
1.We
would ship out the item within 1 business days after the payment is
received(except weekends and holidays).Our QC will test all goods carefully before sent out.
2.Economy
Items will be shipped by Air Mail post, (Such as: China
Post,Hongkong/Singapore Post Etc.)and Express Items will be shipped by
DHL,Fedex,TNT,UPS or EMS.By airmail post,it always tooks about 15-25
working days,by EXPRESS WAY is about 3-10 working days.We
hope it arrive on time but since this is an international delivery,
shipping time will be highly depended on the courier company and local
customs/duties.Any problem,pls feel free to contact me.
3.We will send item to your Confirmed
Shipping Address in Paypal. If you would like to post to other address,
please timely leave us a note when making payment through Paypal.
4. Please note we are not responsible for buyers' Local Customs Taxes.
Returns
1. All items will be sent out within 1 business days after payment received. If you are not satisfied with the item you received, pls return it within 30 days for a replacement or money back.
2. If the item you received has quality problem, You can get full refund or exchange a new good item.
3. If you order a wrong item from us, you can also return back the wrong item to get partial refund (minus the shipping cost), or exchange a right item, you pay the extra shipping cost.
Contact Us
Customer satisfaction is very important to us and our feedback rating reflects this satisfaction.
If
you have any questions, our Customer Service staffs welcome you to
email us.Please email us before leaving any negative feedback or open
any dispute on PayPal.We care about our valued customers, and will
always try to help you.
About Us
We
are on-line exporter featuring China auto diagnostic tools for
Do-It-Yourself and professional automotive mechanics, for online shop
owners wholesale dropship at very low price.
We
are China auto diagnostic tools for online shop owners wholesale
dropship at very low price. Are you an online shop owner? And you are
hunting for a super quality auto diagnostics wholesaler? Then you come
to the right shop. Besides we can be your source for ECU chip tunning,
auto diagnostic software, and more tools.
We
are trying to level up our tools and improve our customer service to
satisfy customers first needs in the terms of good quality, competitive
prices, fast delivery and prompt response to our customer questions.
Terms
Warranty:Before
shipping out, all goods have been double verified. Our test engineer
will check for quality, including check the basic function of the
hardware and software, the appearance, the packing, the necessary
accessories and power adapter plug standard. After finish quality
check,our QC stuff will carefully do quality check and paste our own QC
label in the form of month/date/year on every product.
If
you have any using problem of the products which buy from us, Please
contact us on eBay message firstly instead of giving us Negative or
Neutral feedback, and we will discuss the issue with you. Via our
technical support, we can dig out your using problem via our technical
support in most of cases.
Lost Products: If
products get lost in delivery, or you still do not get your item for a
long time, please contact our customer service timely. We will deal with
this ASAP. Please do not deal with it all by yourself, we want you
communicate with us. Usually, we will provide tracking number and
tracking link timely. If products get lost on the way and we get confirm
from couriers, we will arrange redelivery for your products. If you
want ship it through express, then you need to pay express shipping fee.