None of the items sold by me on eBay belong to me unless stated otherwise. I sell items on behalf of others, frequently for Charitable Fundraising, and as such I do not always have the opportunity to be physically hands-on with every item.
Product Images:
Where possible all images displayed on each listing will be of the actual item or items for sale, with the possible exception of the main image which may in some circumstances be created for marketing impact, using manufacturer, retailer or stock images, however, all other images will be of the actual item or items you would buy.
Payments & Shipping:
I endeavour to dispatch all purchases on the same day if any items are purchased before noon, however, this is not guaranteed. Please allow 3 to 5 working days for delivery within United Kingdom. Outside the United Kingdom may take longer.
I use Parcel2Go to always try and find the best option for shipping your purchased items at the time of order, however, if you have any specific courier you prefer I use, or do not use, please let us know. If any courier or shipping selection or exclusion results in higher shipping costs, buyers must cover this increase in shipping costs.
Collecting in Person:
I am happy for customers to collect their purchases in person by arranging a mutually agreed date and time within the town of Greenock, Inverclyde, Scotland. This will also give buyers a chance to examine their purchase and cancel if unhappy, of course for obvious reasons, this must exclude new and sealed items. Buyers must also ensure they have their Collecting in Person eBay Code for scanning or manual entry.
Our Returns Policy:
If you discover any problems or defects not described or shown within listing images, please return the item(s) to us in original and unused condition to allow us to process a full refund after the item is received. If you simply change your mind and wish to return any item, I can sometimes accommodate this, hoIver in such cases any buyer must cover the shipping cost for return, plus any original shipping costs and platform fees will be deducted from final refund cost. Items must be in original condition. Some items are UV-marked for the protection of both buyer and seller.
Multiple Quantity Items:
Some items I sell may have multiple quantities. I usually post a single listing and mark it as having multiple quantities in stock. Buyers must appreciate some of these items, although they are the same item, may have slight differences from the item as displayed in the listing images, especially if there are slight marks or tarnishes on packaging, differences in location of stickers, tape sealing the box, etc. If this is a cause for concern, I invite any buyer to request specific images of the item or sealed packaging that would be shipped to them before purchasing. I do this to make sure our Customers are 100% happy with their purchases.
Contacting Us:
If you have any questions, please kindly contact us via 'Ask a question' located at the bottom of the listing page. Please always allow us to work with you if there are any problems before providing any eBay feedback.
Customer Satisfaction:
Customer Satisfaction is our very highest priority. I always endeavour to provide a trouble-free shopping experience for all of our customers. If you have any questions or problems, please contact us via eBay to allow us the opportunity of making every effort to answer all concerns and queries, usually within 24 hours. If you can demonstrate any reasonable and valid cause for not being fully satisfied with your purchase, please contact us before leaving negative feedback, allowing us the opportunity to resolve any issues.
You have my sincere gratitude and appreciation for shopping with me. I truly hope to see you back soon.